Why does Konica Minolta Software display an error when importing an exported file?
This error may occur when an export file has been obtained without being encrypted. To resolve this, open the exported file using the spreadsheet application. Set "+" shown in the Password field of the target user as a new password. Save the file. Import the file saved in step (3) using Authentication Manager.
How to fix 'Failed to establish an SSL/TLS communication with the device' error on Konica Minolta Software?
To resolve the 'Failed to establish an SSL/TLS communication with the device' error, you can try the following: Use Web Connection to import a certificate to the device. In the network settings, set "Enable SSL" of OpenAPI to "ON" or "Accept SSL communication only". In the network settings, set "Enable SSL" of TCP socket IF to "ON".
What to do if Konica Minolta Software doesn't respond after installing a new IC card or biometric device?
If there is no response after installing a new IC card or biometric authentication device, register Authentication Manager again.
General| Category | All in One Printer |
|---|---|
| Printing Technology | Laser |
| Functions | Print, Copy, Scan, Fax |
| Print Resolution | 1200 x 1200 dpi |
| Copy Resolution | 600 x 600 dpi |
| Scan Resolution | 600 x 600 dpi |
| Duplex Printing | Yes |
| Operating System Compatibility | Windows, Mac, Linux |
| Dimensions | 615 x 685 x 779 mm |
| Memory | 2 GB |
| Hard Drive | 250 GB |
| Print Speed | 36 ppm |
| Copy Speed | 36 cpm |
| Paper Sizes | A6 to SRA3, Custom sizes |
| Network Connectivity | Ethernet, USB |
| Power Consumption | 1.5 kW |
| Fax | Optional |
Explains the core purpose and functionality of Authentication Manager, including management of accounts, users, and servers.
Outlines the sequence and necessary steps for initial configuration of Authentication Manager.
Details the server-side configurations required for Authentication Manager to function correctly.
Describes the essential device configurations needed before installing and using Authentication Manager.
Provides instructions on how to access and log into the Enterprise Suite server.
Describes the layout and main functions accessible from the Authentication Manager top menu.
Explains the various elements and interactive components found on different pages within the application.
Covers operations and management of users within the Authentication Manager.
Lists and explains the functions such as register, edit, delete, import, and export users.
Details how to display and navigate the list of registered users.
Describes how to customize the columns and information shown in the user list.
Outlines the required information and steps for adding a new user to the system.
Explains how to modify existing user details and settings.
Covers the process of updating information for several users simultaneously for efficiency.
Details the procedure for removing user accounts and associated data.
Explains methods for importing user information from files, devices, or servers.
Guides users on how to import data from a specified file into the system.
Provides instructions on how to prepare a data file for user import.
Explains how to prepare a file to delete user information.
Explains how to review the outcome of user data import operations.
Guides on importing user information directly from a connected device.
Covers the process of selecting specific users from a device for import.
Details how to review the results after importing user data from a device.
Explains how to import user data from external authentication servers.
Guides on choosing the specific external server for data import.
Details how to set criteria for searching and retrieving user data from external sources.
Covers the process of selecting individual users for import from an external server.
Explains how to review the import results from external server data.
Details how to remove users based on data from an external server.
Guides on exporting user and group information to files in various formats.
Explains how to modify files that have been exported from the system.
Explains how to select devices to view user counter data.
Guides on choosing a particular device for displaying user counter totals.
Details how to view the total counts for user activities like copies and prints.
Describes how to customize the displayed fields in the user counter results.
Lists and describes functions for managing account tracks.
Explains how to view the registered account tracks and their details.
Outlines the required information and steps for adding a new account track.
Explains how to view and modify existing account track information.
Details the procedure for removing account tracks.
Explains methods for importing account track information.
Guides users on how to import account track data from a specified file.
Details how to create a file used for deleting multiple account tracks.
Explains how to review the outcome of account track data import operations.
Guides on importing account track information directly from a connected device.
Covers the process of selecting account tracks from a device for import.
Details how to review the import results for account tracks.
Guides on exporting account track and group information to files.
Details how to view the total counts for account track activities.
Guides on creating and modifying templates that define user function permissions.
Details the process of removing function permission templates.
Details how to assign function permissions to individual users or user groups.
Details how to assign function permissions to account tracks or account groups.
Describes how to prioritize different function permission settings when assigned.
Explains how to assign function permissions to devices used by specific users or groups.
Guides on creating, editing, and managing user groups.
Details the procedure for removing user groups and their associated data.
Guides on creating, editing, and managing account groups.
Details the procedure for removing account groups and their associated data.
Guides on creating and modifying templates for user settings.
Details the process of removing user templates.
Guides on creating and modifying templates for account track settings.
Details the process of removing account track templates.
Guides on creating and modifying templates for external server configurations.
Details the process of removing external server templates.
Outlines the process and information required to add a new external server.
Explains how to view and modify settings for registered external servers.
Details the procedure for removing registered external servers.
Details how to configure various settings for individual devices.
Explains how to activate or deactivate IC card data for users.
Details how to view and update specific IC card details.
Details the procedure for removing IC card information.
Configures the behavior and options for IC card self-registration.
Guides on creating and modifying templates for IC card data interpretation.
Details settings for registering IC card data when the type is "Bit".
Details settings for registering IC card data when the type is "Byte".
Details the process of removing IC card information templates.
Explains how to display users registered in biometric units.
Details how to modify the biometric unit number associated with a user.
Details the procedure for removing biometric data for users.
Configures the behavior and options for biometric information self-registration.
Details how to select users who can use Authentication Manager with administrator privileges.
Details the process of granting administrator privileges to users.
Details the process of removing administrator privileges from users.
Details the process of granting group manager privileges to users.
Details the process of removing group manager privileges from users.
Lists important considerations and precautions when using Authentication Manager with Account Manager.
Details the management of usage limits in real-time when linked with Account Manager.
Explains system behavior and user experience when real-time usage limits are active.
Describes what information is displayed on the device panel when a user logs in.
Explains the two primary methods for user authentication: internal and external.
Details how user names are managed and identified during the authentication process.
Explains the authentication process using account names and associated passwords.
Details how to specify a default external server for devices.
Explains the procedure for logging into a device with administrator privileges.
Discusses license management and its impact on authentication functionality.
Details the steps for configuring device authentication via Authentication Manager.
Explains how to limit device functions based on user groups or individual users.
Describes how to manage device function access across different account tracks.
Details the process of integrating Authentication Manager with Active Directory for centralized authentication.
Explains methods to streamline and simplify the IC card authentication process.
Guides on the procedure for registering IC card information.
Details how to register new card info for users who lost their cards.
Explains how to assign a card already registered to one user to another user.
Details how to implement biometric authentication for improved system security.
Explains how to configure and manage settings for public user access.
Details the process of setting up configurations specifically for public users.
Explains how users can change their passwords for security purposes.
Details how to manage usage counters based on jobs or work, distinct from user-based tracking.
Addresses common issues and solutions related to managing connected devices.
Addresses errors and issues encountered during the import of user data.
Addresses common problems related to authentication failures and device unresponsiveness.
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