Troubleshooting
5
Authentication Manager 5-2
5.2 Problems on User Import
Problem Action
An error message is dis-
played when importing a file
that was output using the ex-
port function for some users.
This error may occur when an export file has been obtained with-
out being encrypted.
If a user deletes a file after exporting it, the target user cannot im-
port the file without performing certain processing.
(1) Open the exported file using the spreadsheet application.
(2) Set "+" shown in the Password field of the target user as a
new password.
(3) Save the file.
(4) Import the file saved in step (3) using Authentication Manager.
For details on editing a file, refer to the relevant help file or User's
Guide.
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