bizhub C658/C558/C458 1-18
1.4 Miscellaneous
1
CS Remote Care function
CS Remote Care is a system that manages the machine through transmission and reception of various types
of data for managing the machine between the machine and the CS Remote Care center computer via a tele-
phone/fax line, a network, or E-mail. Functions are disabled to access the LAN from the telephone line and
to directly transfer received fax.
When the Enhanced Security Mode is set to [ON], the following functions are no longer usable: instructing to
rewrite the firmware, sending and receiving account counter information, rewriting settings of the machine,
and the Counter Remote Control function.
Terminating a Session and Logging out
The machine allows the operator to automatically log out from or terminate a session, if it is unable to detect
an operation on the control panel or a communication packet on the network. Additionally, if a user changes
the user password on the control panel while the same user accessing the machine via Web Connection,
the session of Web Connection is terminated.
The following shows the setting range and the default setting of each function. Set the time according to the
environment in which the machine is used.
The administrator should explain to the user that the following settings are made. The administrator should
also explain to the user immediately as soon as the setting has been changed.
Authentication error during external server authentication
If a user is unable to log in successfully during user authentication using the external server authentication,
possible causes include the status of connection to the external server, the condition of the external server
(the server is down), and the status of user registration with the external server such as the number of users
to be controlled by the machine reaching its limit and the user password quality on the external server.
The administrator should check these points and make the appropriate settings.
Function name/software, etc Description
System Auto Reset Setting range
• [1] to [9] minutes, Default setting: [1] minute
Setting procedure
• [Utility] - [Administrator Settings] - [System Settings] - [Reset Set-
tings] - [System Auto Reset]
Auto Logout
(Web Connection)
Setting range
• [Admin. Mode Logout Time]: [1] to [60] minutes
Default setting: [10] minutes
• [User Mode Logout Time]: [1] to [60] minutes
Default setting: [60] minutes
Setting procedure
• Start the Web Connection and, in the Administrator Mode, select
[Security] - [Auto Logout].
Data Administrator Default setting: [60] minutes (No change can be made in the setting)
The time setting represents consideration for the time-consuming
task, such as downloading the registered information. Be careful
about leaving your seat, because the time setting is rather long.
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