DE
FRNL
IT
EN
47
ENGLISH
KRUPS S
ERIE EA9000
46
PROBLEM / MALFUNCTION PROBABLE CAUSES CORRECTIVE ACTIONS
The coffee is not creamy.
n The machine may need to run a
cleaning cycle.
n The coffee is not fresh enough.
n Start a cleaning of the machine
(see section 8).
n Try using fresher coffee beans /
grounds.
The coffee grinder makes a
strange noise.
n Foreign bodies are inside the
grinder.
n Check whether you can extract the
foreign body using a tool. Unplug
the machine before you do this.
n Contact the KRUPS Customer
Service.
No steam comes out of the nozzle.
n The nozzle or the nozzle support is
blocked.
n The water used is not suitable for
making steam.
n Wash the steam nozzle manually
(see section 8); clean and unblock
each part.
n Check that the steam nozzle is
screwed on properly.
n Empty the tank and remove the
Claris cartridge temporarily.
n Fill the water tank with mineral
water with high calcium content
(>100 mg/l) and carry out steam
cycles (5 to 10) consecutively into
a recipient until you get a
continuous jet of steam.
There is not enough milk froth.
n The steam does not come out
properly.
n The milk is not cold enough.
n See paragraph above.
n We recommend that you use cold
pasteurised or UHT milk, freshly
opened.
The milk froth is not fine enough.
n The steam does not come out
properly.
n The milk is not suitable.
n Check that the milk is fresh and
cold.
n Check that there is enough milk in
the glass.
n Wash the steam nozzle manually
(see section 8); clean and unblock
each part.
n Check that the steam nozzle is
screwed on properly.
n We recommend that you use cold
pasteurised or UHT milk, freshly
opened.
PROBLEM / MALFUNCTION PROBABLE CAUSES CORRECTIVE ACTIONS
Nozzle cleaning does not take
place properly.
n No cleaning liquid.
n The milk used is not suitable.
n Check that your preparation does
not boil while heating or frothing.
If it does, reduce the heating
and/or frothing time.
n Check that the cleaning liquid
bottle is not empty.
n Carry out a manual cleaning.
n We recommend that you use cold
milk.
The water tank has been filled,
but the warning message is still
displayed on the screen.
n The water tank is not fitted
properly.
n The float at the bottom of the tank
does not move freely.
n The water tank is scaled up.
n Check and unblock the float if
necessary.
n Reinstall the water tank properly
until you feel some resistance.
n Rinse the water tank under
running water and descale, if
necessary.
The drip tray has been emptied,
but the warning message is still
displayed on the screen.
n The metal contacts are dirty.
n Clean and wipe the metal
contacts at the back of the drip
tray.
The used coffee collector has
been emptied, but the warning
message is still displayed on the
screen.
n The used coffee collector is not
fitted properly.
n The used coffee collector has
been fitted back too quickly.
n Refit the used coffee collector.
n Wait for at least 8 seconds before
refitting the empty collector.
A power failure occurs during
the cycle.
n The appliance is automatically
reinitialised when it is switched
back on.
There is water underneath the
appliance.
n The drip tray is not correctly fitted
or is overflowing.
n Check that the drip tray has been
fitted correctly and empty it if
required.
Danger: Only a qualified technician is authorised to carry out repairs on the power cord and the
220 - 240V electrical system. Failure to respect this exposes you to fatal injuries due to
the presence of electricity! Do not use an appliance that is visibly damaged!
Note: Programming problems are often resolved by unplugging the appliance for about one minute and
then plugging it in again.
!
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