PROBLEMS AND CORRECTIVE ACTIONS
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If the problem continues, please contact the service centre in your country.
GUARANTEE
This product has been designed for domestic use only. Any commercial use, inappropriate use
or failure to comply with the instructions or safeguards, the manufacturer accepts no
responsibility and the guarantee will not apply.
If you have any questions, please contact the customer service of your country. It is preferable
to have the appliance close to hand when calling, as well as the serial number marked on the
bottom of the appliance.
If you have any problems or queries, please contact our Customer Relations Team first for expert
help and advice:
0845 330 6460 - UK - (01) 677 4003 - Ireland - or consult our website - www.krups.co.uk
This product contains an electronic board in the lower part, any introduction of water or other
liquid in this part could damage the product. In this case the guarantee will not apply.
Possible problems Probable causes Corrective actions
The appliance will not
start, the recipe button
flashes.
The temperature of the
pot is too high.
Wait for the light to stop flashing and
press the button for the desired recipe
again.
The appliance will not
start, all of the recipe
buttons flash.
The emulsifier is blocked. Empty the preparation, remove the
emulsifier and clean your jug and
emulsifier.
The buttons are flashing
abnormally.
Water has leaked into the
base of the appliance
during cleaning.
Leave to dry for 24 hours.
It is not frothing. The mixer is missing or is
not positioned correctly.
Empty out the preparation and
reposition the mixer.
Motor operates in fits
and starts during the
entire recipe.
Water has leaked into the
base of the appliance
during cleaning.
Leave to dry for 24 hours.
The chocolate is not
completely melted.
There is too much
chocolate in the
preparation.
Reduce the amount of chocolate or
make the recipe with the cappuccino
function.
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