What happens if my vessel with KVH Industries V7 Antenna is located outside the mini-VSAT Broadband coverage area?
If your vessel with KVH Industries Antenna is located outside the mini-VSAT Broadband coverage area, service will be restored once you reenter the coverage area.
What to do if the modem is not providing data to identify the service satellite for KVH Industries V7?
If the modem of your KVH Industries Antenna is communicating with the control unit, but is not providing any data to identify the service satellite, wait a few minutes, then try turning the modem off, then back on. If the warning persists, contact KVH Technical Support.
General| Frequency Band | Ku-band |
|---|---|
| Stabilization | 3-axis |
| Tracking | Automatic satellite tracking |
| Type | Marine VSAT |
| Antenna Diameter | 0.6 meters |
| Operating Temperature | -15°C to +55°C |
| Humidity | Up to 100%, condensing |
| Wind Survival | 100 knots |
| Wind Operational | 50 knots |
Guide on how to effectively use this manual for operation, configuration, and troubleshooting.
Crucial safety notices regarding electric shock and RF radiation hazards associated with the system.
A high-level description of the TracPhone V7 system components and network diagram.
Explanation of Ku-band satellite positioning and factors affecting signal reception.
Step-by-step instructions for powering on the TracPhone V7 system components.
Description of various screens displayed by the control unit during system startup.
Details on performing internet tasks like email and browsing via the mini-VSAT service.
Guide to using the MTA for voice and fax calls via the mini-VSAT Broadband service.
Procedure to change the brightness level of the TracPhone V7 control unit display.
How to configure up to two RF radiation hazard zones to prevent exposure.
Steps to restore the system to its original factory configuration settings.
Instructions for configuring Windows and Mac computers for Ethernet connection.
Process for enabling static IP addressing for direct shore access to onboard computers.
Basic troubleshooting steps to quickly identify and resolve common system issues.
Explanation of the status lights on the control unit and their meaning.
Understanding the status light on the modem for diagnosing operational issues.
A comprehensive list of error messages and their descriptions for system faults.
Steps to troubleshoot and fix issues related to making or receiving voice calls.
Accessing detailed system status information through the modem's web interface.
How to view modem and antenna status information directly on the control unit.
Procedure for recalibrating antenna gyros after component replacement.
Information on how to get technical assistance and contact KVH support.
Schematic illustrating the connections between system components like antenna, control unit, and modem.
A visual guide to navigating the control unit's menus and options.
Definitions of technical terms used throughout the TracPhone V7 user manual.
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