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KVH Industries TracPhone V7 HTS User Manual

KVH Industries TracPhone V7 HTS
177 pages
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TracPhone
®
V7HTS
with Integrated CommBox Modem (ICM)
KVH Industries, Inc.
User’s Guide

Table of Contents

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KVH Industries TracPhone V7 HTS Specifications

General IconGeneral
BrandKVH Industries
ModelTracPhone V7 HTS
CategoryAntenna
LanguageEnglish

Summary

Introduction

About this Manual

Provides an overview of the manual's content and purpose.

Related Documentation

Lists other documents related to the TracPhone V7-HTS system.

Important Safety Information

Details critical safety notices for operating the TracPhone V7-HTS system.

RF Radiation Hazard Area

Explains safe distances to avoid RF radiation exposure from the antenna.

System Overview

Provides a high-level description of the TracPhone V7-HTS system and its components.

System Components

Details the key hardware components of the TracPhone V7-HTS system.

Satellite Communications

Explains how satellite communications work with the TracPhone V7-HTS.

Seamless Satellite Switching

Describes how the system automatically switches between satellites.

Getting Started

Service Activation

Step-by-step guide to activate the TracPhone V7-HTS for mini-VSAT Broadband service.

Turning On the System

Instructions on how to power on and initialize the TracPhone V7-HTS system.

System Startup

Explains the screens and messages displayed during system startup.

Accessing the Web Interface

Guide on how to access the TracPhone V7-HTS local web interface.

Understanding the Home Page

Explains the information displayed on the web interface's Home page.

Accessing the mini-VSAT Manager at myKVH

Instructions to access the online portal for managing service and data usage.

Viewing the Help (User Documentation)

How to access the system's built-in and online help resources.

Interface Preferences

Changing the Administrator Password

Steps to change the administrator password for system security.

Entering the Vessel Name

How to set or change the vessel's name displayed in the interface.

Assigning Phone Line Names

How to name the phone lines for easier identification.

Adjusting the LCD Brightness

Guide to adjust the brightness of the ICM's front panel LCD display.

No-Transmit Zones

No-Transmit Zones Overview

Introduction to no-transmit zones and their purpose for RF safety.

Status of No-Transmit Zones

How to view the current status of configured no-transmit zones.

Establishing No-Transmit Zones

Steps to configure new no-transmit zones for the antenna.

Configure the No-Transmit Zone(s) at the Web Interface

Detailed steps to configure no-transmit zones via the web interface.

Understanding the Cumulative View

How to interpret the graphical display of no-transmit zones.

Disabling No-Transmit Zones

How to temporarily disable programmed no-transmit zones.

Clearing No-Transmit Zones

Steps to permanently delete no-transmit zones from memory.

Tracking Avoidance Zones

Tracking Avoidance Zones Overview

Explains tracking avoidance zones to manage reception in marginal areas.

Setting Up Tracking Avoidance Zones

Guide to manually configure tracking avoidance zones for the antenna.

Understanding the Cumulative View

How to view the graphical representation of enabled tracking avoidance zones.

Disabling Tracking Avoidance Zones

How to temporarily disable tracking avoidance zones.

Clearing Tracking Avoidance Zones

Steps to permanently remove tracking avoidance zones.

Voice Connections

Voice Service Overview

Introduction to the enhanced voice service and its features.

How the Voice Service Works

Explains the call routing process for voice service.

Making a Ship-to-Shore Call

Instructions for placing calls from the vessel to shore.

Making a Shore-to-Ship Call

Information on how people on shore can call the vessel.

Adding Phone Lines

How to add additional phone lines using optional accessories.

Additional MTA(s)

Details on using Multimedia Terminal Adapters for more phone lines.

Crew Calling Gateway

Information on the optional gateway for crew calling services.

Virtual Numbers

How to set up virtual phone numbers for easier calling.

VoiceMail

How to use the VoiceMail feature for messages.

Recording a VoiceMail Personal Greeting

Steps to record a personalized greeting for VoiceMail.

Listening to Your VoiceMail Messages

How to access and listen to new VoiceMail messages.

Faxing

How to send faxes using the TracPhone system.

UCH-250 Fax Server

Information about the optional fax server for reliable faxing.

Accessing Your Voice Account

How to manage your voice account and listen to VoiceMails online.

Network Configuration

Selecting a Network Configuration

Options for configuring the ICM's network ports and Wi-Fi.

Standard HTS Configuration

Details on setting up the default standard network configuration.

Static IP HTS Configuration

Guide for configuring a static IP network setup.

Open Access HTS Configuration

Information on setting up an open access network configuration.

Compatible Configurations for Media Server

Network configurations compatible with KVH Media Server.

Wireless Settings

How to enable and configure the ICM's Wi-Fi connection.

Configuring Computers for DHCP

Steps to configure computers for automatic IP addressing.

LAN Settings

How to configure the Local Area Network settings.

Cache Settings

How to manage the web cache settings on the ICM.

Setting Up Data Usage Alerts

How to configure alerts for data usage thresholds.

CommBox Settings

Information on configuring CommBox software settings.

Reset to Factory Configuration

Steps to reset the system to its original factory settings.

Troubleshooting

Initial Steps for Any Problem

Basic steps to take when experiencing a system problem.

Troubleshooting a Voice Problem

Guide to diagnose and resolve issues with voice calls.

Troubleshooting a Data Problem

Steps to diagnose and resolve problems with Internet access.

Error and Warning Messages

List and explanation of error and warning codes.

Status Information

How to check system status on the web interface and ICM front panel.

LED Indicators

Explanation of the status lights on the ICM front panel.

System Logs

How to access and use operational and event logs for diagnostics.

Equipment ID Numbers

Where to find important identification numbers for the system.

Software Versions

How to view the installed software versions.

OneCare Customer Support

Overview of KVH's customer support services.

Contacting KVH Technical Support

Contact details and information for KVH Technical Support.

Remote Diagnostics

How KVH Technical Support can remotely diagnose system issues.

Maintenance

Preventative Maintenance

Routine tasks to keep the system in good working order.

Annual Preventative Maintenance Check

Information on annual checks by a certified technician.

Software Updates

How to update the system's software for performance enhancements.

Using the ICM to Update Software

Steps to update software directly via the ICM.

Using Your Computer to Update Software

Steps to update software using a connected computer.

Using an iPhone/iPod touch to Update Software

Steps to update software using a mobile device.

Using a USB Flash Drive to Update Software

Steps to update software using a USB flash drive.

Corrective Maintenance

Information on component replacement by certified technicians.

Hardware Restart

How to restart system components via the web interface.

Appendix A. Wiring Diagram

Wiring Diagram

Illustrates the basic system connections for installation.

Appendix B. LCD Menus

LCD Menus Quick Reference Guide

A guide to the structure of the ICM's front panel LCD menus.

Appendix C. Specifications

Antenna Specifications

Technical specifications for the TracPhone V7-HTS antenna.

ICM Specifications

Technical specifications for the TracPhone V7-HTS ICM.

Appendix D. Glossary

Glossary

Definitions of technical terms used throughout the manual.

Appendix E. Index

Index

An index to help find information quickly.

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