TracPhone V7-HTS User’s Guide
15
Getting Started
Service Activation
Before you can start using the TracPhone system, you need to activate
it for mini-VSAT Broadband service. To activate, fill out and submit
the appropriate form(s) available at www.kvh.com/mvbservice.
NOTE: You will need to enter the antenna and ICM serial numbers on the
form. You can find these numbers on the Support page of the TracPhone V7-
HTS web interface or in the System Info LCD menu on the ICM’s front panel.
See “Equipment ID Numbers” on page 140.
Fax or email the completed form(s) to KVH:
Fax: +1 401 851-3823
Email: airtimeservices@kvh.com
Once KVH processes the form(s), activates your account, and registers
your product, you will receive an email with the details of your new
service, including your vessel’s phone number(s).
Contacting the Airtime Services Department
If you have any questions, or would like to make a change to your
account, please contact KVH’s Airtime Services Department via email
at airtimeservices@kvh.com or by phone at:
Region Phone Number
Europe, Middle East, Africa +45.45.160.197
North & South America +1 401.851.3862
Asia +65.31584084
U.S. & Canada +1.866.399.8509 (toll-free)
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