Kyocera ecosys M2640idw User Manual

10-18
Troubleshooting > Troubleshooting
Responding to Messages
If the touch panel or the computer displays any of these messages, follow the corresponding procedure.
A
B
NOTE
When contacting us, the serial number will be necessary.
To check the serial number, refer to the following:
Checking the Equipment's Serial Number (page i)
Message Checkpoints Corrective Actions
Reference
Page
Access point was not
detected.
― Check if the access point has been
set correctly.
―
Activation error. ― Turn the power switch off and on. If
the error exists, contact
administrator.
page 2-10
Add the following paper
in cassette #.
Is the indicated cassette out of
paper?
Load paper.
Select [Paper Selection] to select
the other paper source. Select
[Continue] to print on the paper in
the currently selected paper source.
page 3-2
Add the following paper
in the multipurpose tray.
Does the selected paper size
matches the paper size loaded in
the specified paper source?
Select [Continue] to continue
printing.
Select [Cancel] to cancel the job.
—
Is the indicated cassette out of
paper?
Load paper.
Select [Paper Selection] to select
the other paper source. Select
[Continue] to print on the paper in
the currently selected paper source.
page 3-2
Adjusting… ― The machine is under the
adjustment to maintain its quality.
Please wait.
—
Message Checkpoints Corrective Actions
Reference
Page
Box is not found. ― The specified box cannot be found.
Job is canceled. Select [End].
—
Box limit exceeded.
*1
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses. For details
on Auto Error Clear, refer to the following:
Auto Error Clear
(page 8-42)
Is [End] displayed on the screen? The specified box is full, and no
further storage is available; Job is
canceled. Select [End]. Try to
perform the job again after printing
or deleting data from the box.
—

Kyocera ecosys M2640idw Specifications

General

Paper input type	Cassette, Paper tray
Multi-Purpose tray	Yes
Total input capacity	250 sheets
Maximum input capacity	850 sheets
Total number of input trays	1
Maximum number of input trays	3
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	50 sheets
N-up printing	2, 4
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Borderless printing	No
Duplex printing mode	Auto
Time to first page (black, normal)	6.4 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Duplex print speed (black, normal quality, A4/US Letter)	20 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
Copy speed (black, normal quality, A4)	40 cpm
Scan to	E-mail, FTP, SMB, TWAIN, USB, WIA
Scan drivers	TWAIN, WIA
Scan speed (color)	23 ppm
Image formats supported	JPG, TIF
Duplex scan speed (black)	32 ppm
Duplex scan speed (color)	16 ppm
Document formats supported	PDF, XPS
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Fax resolution (black)	400 x 400 DPI
Fax transmission speed	3 sec/page
Printing colors	Black
Duplex functions	Copy, Fax, Print, Scan
Maximum duty cycle	50000 pages per month
Recommended duty cycle	1000 - 2500 pages per month
Replacement cartridges	TK-1170 (7.200 pagina's)
Page description languages	Microsoft XPS, PCL 5e, PCL 6, PostScript 3
Scan media weight	50 - 160 g/m²
Custom media width	70 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	148 - 356 mm
Duplex media weight	60 - 163 g/m²
Paper tray media types	Plain paper
Non-ISO print media sizes	Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Processor family	ARM Cortex-A9
Compatible memory cards	SD, SDHC
Maximum internal memory	1536 MB
Sound power level (standby)	29 dB
Sound pressure level (copying)	52 dB
Sound pressure level (quiet mode)	48 dB
Display	TFT
Control type	Touch
Product color	Black, White
Display diagonal	4.3 \
Market positioning	Business
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Kyocera Mobile Print, Mopria Print Service
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	2
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (ready)	21 W
Power consumption (sleep)	1 W
Power consumption (printing)	661 W
Energy Star Typical Electricity Consumption (TEC)	1.74 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Certification	TUV / GS, CE, ISO 9001, ISO 14001
Cartridge type	TK-1170
Operating altitude	0 - 3500 m
Non-operating altitude	0.6 - 15000 m
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32.5 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Sustainability certificates	Blue Angel, REACH, RoHS, EPEAT Silver, ENERGY STAR
Package depth	555 mm
Package width	541 mm
Package height	572 mm
Package weight	25000 g
Cables included	AC
Included cartridge capacity (black)	3600 pages
Harmonized System (HS) code	84433100

Weight and Dimensions

Depth	412 mm
Width	417 mm
Height	437 mm