Kyocera ECOSYS M3145dn User Manual

10-11
Troubleshooting > Troubleshooting
Troubleshooting
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following
pages. If the problem persists, contact your Service Representative.
NOTE
When contacting us, the serial number will be necessary.
To check the serial number, refer to the following:
Checking the Equipment's Serial Number (page i)
Symptom Checkpoints Corrective Actions
Reference
Page
The screen does not
respond when the main
power switch is turned on.
Check the power cord. Connect both ends of the power cord
securely.
page 2-9
Pressing the [Start] key
does not produce copies.
Is there a message on the screen? Determine the appropriate response to
the message and respond accordingly.
page 10-16
Is the machine in Sleep mode? Select any key on the operation panel to
recover the machine from Sleep mode.
page 2-26
Blank sheets are ejected. Are the originals loaded correctly? When placing originals on the platen,
place them face-down and align them
with the original size indicator plates.
page 5-2
When placing originals in the document
processor, place them face-up.
page 5-3
― Check that the settings of the
application software.
―
Printouts are totally too light. Is the paper damp? Replace the paper with new paper. page 3-2
Have you changed the density? Select appropriate density level. page 6-12
page 8-44
Is the toner distributed evenly within the
toner container?
Shake the toner container from side to
side several times.
page 10-5
Is EcoPrint mode enabled? Disable [EcoPrint] mode. page 8-33
― Select the [System Menu/Counter] key
> [Adjust/Maint.] > [Service Setting] >
[Drum Refresh], and then select [Yes].
―
― Make sure the paper type setting is
correct for the paper being used.
page 8-29
Printouts are too dark even
though the background of
the scanned original is white.
Have you changed the density? Select appropriate density level. page 6-12
page 8-44

Kyocera ECOSYS M3145dn Specifications

General

AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (ready)	50 W
Power consumption (sleep)	0.5 W
Power consumption (copying)	652 W
Power consumption (PowerSave)	29 W
Power consumption (average operating)	630 W
Energy Star Typical Electricity Consumption (TEC)	2.25 kWh/week
Processor cores	2
Processor family	ARM Cortex-A9
Coprocessor frequency	1.2 GHz
Card reader integrated	Yes
Compatible memory cards	SD, SDHC
Maximum internal memory	3000 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	54 dB
Paper input type	Cassette, Paper tray
Total input capacity	500 sheets
Total output capacity	250 sheets
Maximum input capacity	2600 sheets
Total number of input trays	1
Maximum number of input trays	5
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	75 sheets
Display	LCD
Control type	Buttons
Color display	No
Product color	Black, White
Market positioning	Business
Printer fonts	Barcode, Bitmap, PCL, Windows
Printing colors	Black
Duplex functions	Copy, Print, Scan
Maximum duty cycle	150000 pages per month
Recommended duty cycle	3000 - 10000 pages per month
Replacement cartridges	TK-3160 (12.500 pagina's)
Page description languages	OpenXPS, PCL 6, TIFF, XPS
N-up printing	2, 4
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	5.9 s
Print speed (black, normal quality, A4/US Letter)	45 ppm
Duplex print speed (black, normal quality, A4/US Letter)	22.5 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
Time to first copy (black, normal)	7 s
Copy speed (black, normal quality, A4)	45 cpm
Scan to	E-mail, FTP, SMB, TWAIN, WIA
Scan drivers	TWAIN, WIA
Grayscale levels	256
Scan speed (black)	60 ppm
Scan speed (color)	40 ppm
Image formats supported	JPEG, TIFF
Duplex scan speed (black)	26 ppm
Duplex scan speed (color)	17 ppm
Document formats supported	PDF, XPS
Custom media width	140 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	148 - 356 mm
Duplex media weight	60 - 120 g/m²
Paper tray media types	Plain paper
Non-ISO print media sizes	Folio (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5
ISO B-series sizes (B0...B9)	B5, B6
Multi-purpose tray media types	Envelopes, Labels, Legal, Letter, Plain paper, Recycled paper, Thick paper, Thin paper
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Auto Document Feeder (ADF) media weight	50 - 120 g/m²
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Ethernet, Wireless LAN
USB 2.0 ports quantity	3
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Kyocera Mobile Print, Mopria Print Service
Certification	TÜV/GS, CE, ISO 9001, ISO 14001.
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Operating altitude	0 - 3500 m
Non-operating altitude	0.6 - 15000 m
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32.5 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	15 - 80 %
Sustainability certificates	Blue Angel, REACH, RoHS, EPEAT Silver, ENERGY STAR
Package depth	572 mm
Package width	589 mm
Package height	695 mm
Package weight	29300 g
Cables included	AC
Included cartridge capacity (black)	6000 pages
Harmonized System (HS) code	84433100

Weight and Dimensions

Depth	476 mm
Width	475 mm
Height	575 mm