Kyocera ECOSYS M5521cdw

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Troubleshooting > Clearing Paper Jams

Remove any jammed paper.

Open the feed cover (B).

Remove any jammed paper.

Open the duplex unit (C).

Main Page

Default Chapter1
- Operation Guide1
- Table of Contents3
Overview10
Machine Features11
Color and Image Quality Functions15
- Basic Color Modes15
- Adjusting Image Quality and Color16
Guides Provided with the Machine17
About the Operation Guide (this Guide)19
- Structure of the Guide19
- Conventions Used in this Guide20
Menu Map22
1 Legal and Safety Information32
Notice33
- Safety Conventions in this Guide33
- Environment34
- Precautions for Use35
- Laser Safety (Europe)36
- Safety of Laser Beam (Usa)37
- Safety Instructions Regarding the Disconnection of Power38
- Compliance and Conformity38
- Other Precautions (for Users in California, the United States)38
- Warranty (the United States and Canada)39
- Legal Restriction on Copying/Scanning40
- En Iso 777940
- Ek1-Itb 200040
- Wireless Connection (Mexico Only)40
- Security Precautions When Using Wireless LAN (if Equipped)40
- Limited Use of this Product (if Equipped)41
- Legal Information42
- Energy Saving Control Function48
- Automatic 2-Sided Print Function48
- Resource Saving - Paper48
- Environmental Benefits of "Power Management48
- Energy Star (ENERGY STAR®) Program48
2 Installing and Setting up the Machine49
Part Names (Machine Exterior)50
Part Names (Connectors/Interior)52
Part Names (with Optional Equipments Attached)54
Connecting the Machine and Other Devices55
Connecting Cables56
- Connecting LAN Cable56
- Connecting USB Cable57
- Connecting the Power Cable57
Power On/Off58
- Power on58
- Power off58
Using the Operation Panel59
- Operation Panel Keys59
- Operation Method61
- Check the Original and Paper Settings62
- Help Screen62
Login/Logout63
- Login63
- Logout64
Default Settings of the Machine65
- Setting Date and Time65
Network Setup66
- Configuring the Wired Network66
- Configuring the Wireless Network68
- Setting Wi-Fi Direct72
Energy Saver Function74
- Sleep74
- Auto Sleep75
- Sleep Rules (Models for Europe)75
- Sleep Level (Energy Saver and Quick Recovery) (Models Except for Europe)76
- Power off Rule (Models for Europe)76
Quiet Mode77
Installing Software78
- Software on DVD (Windows)78
- Installing Software in Windows79
- Uninstalling the Software85
- Installing Software in Mac Computer86
- Setting TWAIN Driver88
- Setting WIA Driver90
Checking the Counter91
Additional Preparations for the Administrator92
- Sending Documents to a PC92
- Strengthening the Security92
Command Center RX93
- Accessing Command Center RX94
- Changing Security Settings95
- Changing Device Information97
- E-Mail Settings99
- Registering Destinations103
Transferring Data from Our Other Products104
- Migrating the Address Book104
3 Preparation before Use110
Loading Paper111
- Precaution for Loading Paper111
- Selecting the Paper Feeder Units112
- Loading in the Cassette 1113
- Loading in the Cassette 2116
Precautions for Outputting Paper118
- Paper Stopper118
Preparation for Sending a Document to a Shared Folder in a PC119
- Making a Note of the Computer Name and Full Computer Name119
- Making a Note of the User Name and Domain Name120
- Creating a Shared Folder, Making a Note of a Shared Folder121
- Configuring Windows Firewall124
Registering Destinations in the Address Book129
- Adding a Destination (Address Book)129
  - Registering a Group132
  - Editing Address Book Entries134
- Adding a Destination on One Touch Key (One Touch Key)136
4 Printing from PC138
Printer Driver Properties Screen139
- Displaying the Printer Driver Help140
- Changing the Default Printer Driver Settings (Windows 8.1)140
Printing from PC141
- Printing on Standard Sized Paper141
- Start Printing142
- Printing on Non-Standard Sized Paper143
- Canceling Printing from a Computer145
Printing from the Handheld Device146
- Printing by Airprint146
- Printing by Google Cloud Print146
- Printing by Mopria146
- Printing with Wi-Fi Direct146
Printing Data Saved in the Printer147
- Specifying the Job Box from a Computer and Storing the Job147
- Printing Documents from Private Print Box148
- Deleting the Documents Stored in the Private Print Box148
- Printing Document from Stored Job Box149
- Deleting the Documents Stored in the Stored Job Box150
- Printing Document from Quick Copy Box151
- Deleting the Documents Stored in the Quick Copy Box151
- Printing Document from Proof and Hold Box152
- Deleting the Documents Stored in the Proof and Hold Box153
Monitoring the Printer Status (Status Monitor)154
- Accessing the Status Monitor154
- Exiting the Status Monitor154
- Quick View State154
- Printing Progress Tab155
- Paper Tray Status Tab155
- Toner Status Tab155
- Alert Tab156
- Status Monitor Context Menu156
- Status Monitor Notification Settings157
5 Operation on the Machine158
Loading Originals159
- Placing Originals on the Platen159
- Loading Originals in the Document Processor160
- Place the Originals161
Loading Paper in the Multipurpose Tray162
- The Operation Panel163
Program165
- Registering Programs165
- Recalling Program166
- Overwriting Program167
- Deleting Program167
Select Key Settings168
Copying169
- Basic Operation169
- Canceling Jobs170
Frequently-Used Sending Method171
Sending Document Via E-Mail172
- Configuring Settings before Sending172
- Sending Scanned Document Via E-Mail172
Sending Document to Desired Shared Folder on a Computer (Scan to PC)173
- Configuring Settings before Sending173
- Sending Document to Desired Shared Folder on a Computer173
Sending Document to Folder on an FTP Server (Scan to FTP)175
- Configuring Settings before Sending175
- Sending Document to Folder on an FTP Server175
Scanning Using TWAIN or WIA177
- Configuring Settings before Sending177
- Scanning Document Using Application177
Useful Sending Method178
WSD Scan179
- Installing Driver Software179
- WSD Scan180
Sending to Different Types of Destinations (Multi Sending)182
Send to Me (E-Mail)183
- Sending a Document to the Mail Address of the Logged in User183
Canceling Sending Jobs184
Handling Destination185
- Specifying Destination185
- Choosing from the Address Book185
- Choosing from the External Address Book186
- Choosing from the One Touch Key187
- Checking and Editing Destinations188
- Confirmation Screen of Destinations189
- Recall189
How to Use the FAX Function190
Using Document Boxes191
- What Is Job Box191
- What Is Removable Memory Box191
- What Is Sub Address Box/Polling Box191
Operating Using Removable USB Memory192
- Printing Documents Stored in Removable USB Memory192
- Saving Documents to USB Memory (Scan to USB)194
- Check the USB Memory Information195
- Removing USB Memory195
6 Using Various Functions196
Functions Available on the Machine197
- About Functions Available on the Machine197
- How to Select Functions197
- Copy198
- Send199
- Removable Memory (Store File, Printing Documents)200
Functions202
- Paper Selection203
- Collate204
- Duplex204
- Zoom206
- Combine208
- Original Size210
- Original Orientation210
- Mixed Size Originals211
- Original Image211
- Density212
- Ecoprint212
- Continuous Scan212
- File Name Entry213
- Job Finish Notice213
- Priority Override213
- Color Selection214
- Color Balance214
- Sharpness215
- Contrast215
- Background Density Adj. (Background Density Adjustment)216
- Saturation216
- Skip Blank Page217
- Scan Resolution217
- Sending Size218
- File Format219
- Pdf Encryption Functions221
- Subject/Body223
- FTP Encrypted TX223
- File Separation223
  - Storing Size224
  - Encrypted PDF224
  - JPEG/TIFF Print225
  - XPS Fit to Page225
Status/Job Cancel226
- Checking Job Status227
  - Details of the Status Screens229
- Checking Job History233
  - Sending the Log History237
- Job Operation238
  - Pause and Resumption of Jobs238
  - Canceling of Jobs238
- Device/Communication239
- Checking the Remaining Amount of Toner and Paper (Paper/Supplies)240
8 Setup and Registration (System Menu)241
- System Menu242
- Operation Method242
- System Menu Settings243
- Report245
- System/Network247
- Security Level257
- User/Job Account258
- User Property258
- Common Settings259
- Copy272
- Printer273
- Send275
- Fax276
- Document Box276
- Edit Destination277
- Adjust/Maint278
9 User Authentication and Accounting (User Login, Job Accounting)279
- Overview of User Login Administration280
  - Managing the Job Account from PC280
- Enabling User Login Administration281
- Setting User Login Administration283
- Using User Login Administration299
  - Login/Logout299
- Overview of Job Accounting300
  - To Manage the Number of Sheets Used on Jobs Printed from a PC300
- Enabling Job Accounting301
  - Job Accounting Access302
Setting an Account303
- Adding an Account303
- Restricting the Use of the Machine305
- Editing an Account306
- Deleting an Account307
- Job Accounting for Printing308
- Job Accounting for Scan Using TWAIN309
- Job Accounting for Scan Using WIA310
- Job Accounting for the FAX Transmitted from a Computer311
Configuring Job Accounting312
- Default Setting312
- Counting the Number of Pages Printed313
- Print Accounting Report314
Using Job Accounting315
- Login/Logout315
Unknown User Settings316
- Unknown ID Job316
- Registering Information for a User Whose ID Is Unknown317
10 Troubleshooting318
Regular Maintenance319
- Cleaning319
- Cleaning Glass Platen319
- Cleaning Slit Grass320
- Cleaning Paper Transfer Unit321
- Toner Container Replacement322
- Loading Paper325
Troubleshooting326
- Solving Malfunctions326
- Machine Operation Trouble326
- Printed Image Trouble329
- Color Printing Trouble332
- Responding to Messages333
Adjustment/Maintenance344
- Overview of Adjustment/Maintenance344
- Colorcalibration344
- Color Regist345
Clearing Paper Jams349
- Jam Location Indicators349
- Remove any Jammed Paper in Cassette 1350
- Remove any Jammed Paper in Cassette 2351
- Remove any Jammed Paper in the Multipurpose Tray353
- Remove any Jammed Paper in Rear Cover 1356
- Remove any Jammed Paper in the Document Processor359
11 Appendix361
Optional Equipment362
- Overview of Optional Equipment362
- Optional Applications366
- Starting Application Use366
- Checking Details of Application367
Character Entry Method368
- Using the Keys368
- Selecting Type of Characters369
- Characters that Can be Entered Using the Numeric Keys369
- Entering Symbols370
- Entering Characters370
- Entering Using the Character Selection Screen372
Paper373
- Basic Paper Specifications373
- Choosing the Appropriate Paper374
- Special Paper377
Specifications381
- Machine381
- Copy Functions382
- Printer Functions383
- Scanner Functions383
- Document Processor384
- Paper Feeder384
Glossary385
- Ecoprint Mode386
- Job Box387
- Printer Driver387
- Ram Disk388
- Status Page388
- Subnet Mask388
Index390

Kyocera ECOSYS M5521cdw

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