Phone Calls 25
Send an Incoming Call to
Voicemail
►
On the Incoming call screen, swipe
to send the call to your voicemail inbox.
Reject a Call and Send a Text
Message
►
On the Incoming call screen, swipe
to ignore the call and send a message
to the caller.
Note: If your phone is turned off, all
calls automatically go to voicemail.
Visual Voicemail
Visual Voicemail allows you to manage
your voicemail directly from your phone
rather than calling to your voicemail box.
Visual Voicemail displays a list of your
messages and allows you to choose which
message(s) to listen to or delete. Or you
can choose the traditional voicemail service.
Set Up Visual Voicemail
1. From the Home screen, tap Apps >
Cricket > Visual Voicemail.
2. Follow the onscreen instructions to
complete the setup.
Retrieve Your Voicemail
Messages
1. From the Home screen, tap Apps >
Cricket > Visual Voicemail.
2. Tap the voicemail that you would like to
view or listen to.
Voicemail (Traditional)
In addition to Visual Voicemail, you can
also access your voicemail regularly
through the voicemail services.
Set Up Voicemail
1. From the Home screen, tap Apps >
Phone > DIALPAD.
2. Touch and hold to dial your
voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail Password –
It is strongly recommended that you
create a password when setting up your
voicemail to protect against
unauthorized access. Without a
password, anyone who has access to
your phone is able to access your
voicemail messages.
Voicemail Notification
There are several ways your phone alerts
you to a new voicemail message.
● By sounding the assigned notification
sound.
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