9-7
Troubleshooting
Error Messages
If a problem has occurred in the machine, you will be notified by the following display.
• The Attention indicator on the operation panel is lit or flashing.
• An error code appears in the display on the operation panel.
• KYOCERA Client Tool and Status Monitor will show the status of the machine.
If the Attention indicator is lit or flashing and an error code appears in the display on the operation panel, check the
KYOCERA Client Tool or Status Monitor.
Problems that can be resolved by the user are described below.
Note If the indicators light or flash repeatedly in manners not described above, a service error has probably
occurred. Turn off [Main Power] ( ), unplug the power cord, and then plug the power cord back in and turn on [Main
Power] ( ). This may clear the error. Even if the error is not cleared, contact your service representative.
Error Code
Message displayed in
KYOCERA Client Tool
and Status Monitor*
Meaning Remedy
C-4200
C-4210
Error has occurred There is a condensation inside the
machine.
Please wait for about an hour and then,
turn the power off and on.
Refer to Power On/Off on page 3-2.
C-####
(except
C-4200,
C-4210)
Error has occurred An error has occurred in the
machine.
Make a note of the error code displayed
on the operation panel, and contact your
service representative.
E-0003 Memory full Scanning cannot be performed due
to insufficient memory of scanner.
Only the scanned pages are available.
Press [Stop] ( ) and the job will be
canceled.
E-0004 Error has occurred The number of scanned pages
exceeds the maximum number.
The maximum number of scanned
original pages is 99. Only the scanned
pages are available. Press [Stop] ()
and the job will be canceled.
E7 Add toner The toner has run out. Replace with a new toner cartridge.
E-0008 Cover open The top cover is open. Close the top cover.
E-0009 Inner tray full The inner tray is full of paper. The machine pauses after 50 sheets are
printed. Remove paper from the inner
tray and press [Start] ( ) to resume
printing.
E-0010 — The selected paper source in
printer driver is not supported.
Press [Start] ( ) to resume printing.
Change the Paper Source of the printer
driver.
This is displayed in repeating
two-digit segments (E-, 00, and 01).
Error code E-0001
To Next Page
Loading...
