I
GU\IA
WARRANTY & REGISTRATION
Thank
You!
Welcome to the Laguna Tools® group
of
discriminating machinery owners.
We understand that you have a choice of where
to
purchase your machines
and appreciate the confidence you have
in
the Laguna Tools® brand.
Through hands-on experience, Laguna Tools® is constantly working hard to
make innovati
ve
, precision products. Products that inspire you
to
create works
of
art are a
joy
to
operate and encourage your best wo
rk
.
La
guna Tools®
Imagination,
In
novation, and Invention
at
Work
Warranty
&
Registration
Every product sold is warranted to be free
of
manufacturer's defective
workmanship, parts, and materials. For any questions about this produce, the
intended use or what
tt
was designed for, customer service, or replacement
parts, please contact our customer service department:
Laguna
Tool
s® Customer Service
744 Refuge Way, Grand Prairie, Texas 75050, USA
1-800-234-1976
cu
stomerservice@la
gun
atools. com
www.lagunatools.com,why/customer-service/
8AM. To 5PM PSF. Monday through Friday
For warranty claims or to report damage up
on
receiving-please reach out to
our warranty department:
Laguna Tools® Warranty Service
744 Refuge Way, Grand Prairie, Texas 75050, USA
1-800-234-1976
customerservice@lagunatools.com
www.lagunatools.come/policies/warranty
8AM to 5PM
PS
T, Monday through Friday
Registration
To
prevent void
in
g this warranty, a
ll
products
sold must
be
registered within thirty (30) days
of
receiving the product. Registering the
product w
ill
enable the original purchaser
to
receive notifications about important product
changes, receive customer service , and be
able
to
fi
le a warranty claim against defective
workmanship, parts, or materials.
Who
is
Covered
REGISTER
HERE!
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The applicable warranty covers only the initial purchaser
of
the product from
the date of receiving the product.
To
file such claims,
th
e original
pu
rchaser
must present the original receipt
as
proof
of
purchase.
What
is
Covered
The warranty covers any defects
in
the
wo
rkmanship of all parts and materials
that make up the machine unless otherwise specified. Any part determined
by
Laguna
Tool
s®
to
have a defect w
ill
be
repaired or replaced (and shipped),
without charge. The defective item/part must
be
returned
to
Laguna
Tool
s®
with the complaint and proof
of
purchase
in
the original packaging
th
at
it
was
received
in
.
In
t
he
event the item/part
is
determined
to
be not cover
ed
by this
warranty, the customer will be responsible for the cost
to
replace the item/pa
rt
and all related shipping charges
Warranty
Limitations
Th
is limited warranty does not apply
to
natural disasters, acts of terrorism,
normal wear and tear, product failure due
to
lack
of
maintenance or cleaning,
damage caused by accident, neglect, or lack-of inadequate dust
co
ll
ection.
The warranty may be
vo
ided against proof
of
misuse/abuse, damage caused
where repair or alterations have been made or attempted by others, using the
product for purposes other than those described
as
intended use (unless with
consent
by
Laguna
Tools
®), modification to the product, or use with
an
accessory that was not designed for the product.
It
is
the responsibility
of
the
user to understand basic machinery settings and procedures and to property
maintain the equipment
in
accordance wi
th
the standards provided
in
this
manual.
Length
of
Warranty
Al
l new mach
in
es
and optional accessories sold through
an
authorized dealer
carry a two-year warranty effective from the date
of
receiving the product.
Machines sold for either commercial or industrial use
ha
ve a one-year
warranty. Wearable parts like throat plates, bandsaw guides, etc
.,
have a
ninety-day warranty.
Table A
-1
Warranty Lengths
2
Year
- New Machines Sold Through an Authorized Dealer
2
Year
- Accessories Sold as Machine Options (excluding blades)
1
Year
- Machines Sold for Commercial or Industrial Use
1
Year
- Blades and Accessories outside or Machine Options
90
Days - Wearable Parts
Aside from being free
of
defects upon receiving, consumable parts, like
cutters and abrasives, are not covered by this warran
ty
unless otherwise
stated by Laguna Tools®. These parts are designed
to
be used
at
the
expense of the operator and are available for replacement or
in
ventory
purchase. The determination
of
a consumable part wi
ll
be made
on
a case-
by-case basis by Laguna Tools®.
Shipping
Damage
Laguna Tools® is not responsible for damage or loss caused by a freight
company or other circumstances not
in
the direct control
of
Laguna Tools®.
Al
l shipping-related claims for loss or damage to goods must
be
made to
Lag
un
a Tools® within twenty-four hours of delivery.
How
to
Receive
Support
To
file a warranty-claim please contact the warranty department at
1-800-234-1976.
To
receive customer service
or
technical support please
contact the customer service or tech
ni
cal support please contact the
customer service department
at
1-800-332-4049. Parts, under warranty, are
shipped at the expense
of
Laguna Tools® either by common carrier, FedEx
ground services
or
similar method . Technical support to install replacement
parts is primarily provided by phone, fax, email, or the Laguna Tools®
Customer Service Support Website .
© 05/2023 Laguna
Tools
, Inc.
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