33
Troubleshooting
Check for a possible solution to a symptom before contacting a customer service representative.
Symptom Possible Solutions
Cannot receive certain
channels through the
antenna
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See page 19.
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6LJQDOIURPWKH79VWDWLRQPD\EHZHDNLQ\RXUDUHD
No color &KHFNWKHYLGHRLQVWDOODWLRQRI\RXUH[WHUQDO$9HTXLSPHQW
See pages 13-15.
Video noise or choppy picture 5HDGMXVWDQWHQQD.HHS79DZD\IURPQRLVHVRXUFHVQHRQOLJKWV
and microwave appliances.
TV blocked on certain channels 3HUIRUP&KDQQHO6FDQWRDGGFKDQQHOVLQWRWKH79WXQHUPHPRU\
See page 19.
&KHFNZKHWKHUWKHFKDQQHOZDVGHOHWHG6HHSDJH28.
&KHFNSDUHQWDOFRQWUROVHWWLQJV6HHSDJHV26, 27.
5HVWRUHGHIDXOWVHWWLQJV6HHSDJH23.
Cannot use certain functions ,IWKHLWHPFKRVHQLQDPHQXLVVKRZQLQJUD\WH[WWKDWLWHPFDQQRWEH
selected in the current input.
No sound &KHFNWKDWFRQQHFWHGDXGLRFDEOHVDUHFRPSOHWHO\LQVHUWHG
9HULI\\RXKDYHVHOHFWHGWKHFRUUHFWDXGLRVRXUFHIURP\RXUDPSOL¿HU
See page 17.
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Black box on screen 7KH³7H[W´RSWLRQLVHQDEOHGDQGQRWH[WLVDYDLODEOH
3UHVVWKH&&'EXWWRQRQWKHUHPRWHFRQWUROWRWXUQRII
No power %DWWHULHVLQWKHUHPRWHFRQWUROPD\QHHGUHSODFLQJ
5HDWWDFK$&SOXJWRZDOORXWOHW
No picture 'LJLWDO79FKDQQHOVLJQDOPD\EHZHDNWU\DQRWKHUFKDQQHO
3UHVV,1387EXWWRQWRYHULI\WKHGHVLUHGLQSXWVHOHFWHG
5HFRQQHFWWKHDQWHQQDRUFDEOHZLULQJ
5HVWRUHGHIDXOWVHWWLQJV6HHSDJH23.
Remote control does not function 5HSODFHEDWWHULHVZLWKQHZRQHV
&KHFNWKDWEDWWHU\SRODULW\LVFRUUHFW
3RLQWUHPRWHGLUHFWO\DWWKH79¶V,5UHFHLYHU6HHSDJH7.