What to do if my Leica Aperio AT2 DX scanner fails to start?
- BBryan McdonaldAug 3, 2025
First, check that the power switch at the back of the unit is turned on. Next, ensure that all scanner doors, including the AutoLoader carousel door, are completely closed, as the scanner will not start unless all doors are shut. Finally, click the Aperio Service Manager icon in the Windows task bar. Verify that the entry for the Controller has a green dot and says 'Stop Controller Service.' If it shows a red dot and says 'Start Controller Service,' click the entry to restart it.