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Leitner Frankie User Manual

Leitner Frankie
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If you need any help please don’t hesitate to call us on 1300 856 725 or email
sales@leitner.com.au
.com.au
Dear Valued Customer,
Congratulations on owning your new lightweight folding electric wheelchair “Frankie”.
Frankie is the perfect travel companion, can be folded in seconds and only weighs 25kg
without batteries. Read the complete manual before use to make sure that you can enjoy
Frankie safely.
Thanks for shopping with Leitner!
Kind Regards,
Ephraem Leitner and the Leitner team
We are 100% Australian owned.
IMPORTANT NOTICE
Read manual, Instructions and Terms carefully before use. It is the buyers responsibility to make sure the product is safe to use. If
necessary ask for help at any good local mobility store. Please keep the invoice. By purchasing and using a product from Leitner, the
customer accepts the terms and conditions and warranty published at www.leitner.com.au including www.leitner.com.au/terms-and-
conditions/ and www.leitner.com.au/warranty. It is the customers' responsibility to service and maintain the products regularly and to
make sure that the product is safe to use before each use. Contact customer support at sales@leitner.com.au or 1300 856 725 for any
questions and in case repairs are needed. Leitner does not accept claims for repairs which were performed without our approval.
Leitner does not assume any product liability to the extent permitted by the law.
21Jun2017
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Leitner Frankie Specifications

General IconGeneral
BrandLeitner
ModelFrankie
CategoryWheelchair
LanguageEnglish

Summary

Important Notice

Safety Warnings

Operating the Wheelchair Safely

Use care and common sense, ride slowly, check path, avoid sudden movements and maintain balance.

Warranty Voiding Conditions

Modifying the wheelchair will void the warranty. Contact support for approved alterations.

Pre-Operation Safety Checks

Ensure brakes are on, wheelchair is off, user is balanced, and folding clamp is closed before use.

Clothing and Entanglement Hazards

Avoid wearing loose clothing that can get entangled in the wheels to prevent accidents.

Reverse Operation Caution

Exercise caution when moving the wheelchair in reverse to prevent accidents.

Obstacle Avoidance

Avoid obstacles as they can cause loss of balance. Use ramps where possible.

Folding Safety Precautions

Keep body parts clear of moving parts when folding to prevent pinching injuries.

Emergency Communication

Carry a communication device for assistance in case of breakdown or emergencies.

Distraction Prevention

Do not use mobile phones or other distracting devices while operating the wheelchair.

Electromagnetic Interference

Avoid using the wheelchair in areas with high electromagnetic interference.

Control Malfunction Response

If controls malfunction, immediately push the power off button and contact support.

Water and Environmental Hazards

Keep wheelchair away from water, rain, puddles, ice, salt, snow, dirt, and high humidity.

Surface Conditions

Do not use on wet, slippery, sand, or rugged terrain. Use caution on moving objects.

Traction Loss Response

Immediately stop the wheelchair if the wheels lose traction to prevent instability.

Local Regulations Compliance

Verify local authority regulations regarding the legal use of wheelchairs.

Back-rest Load Capacity

The back-rest has a load capacity of 75kg. Do not push against it.

Weight Capacity Limit

Do not overload the wheelchair beyond its maximum weight capacity of 135kg.

Battery and Component Tampering

Do not tamper with electric components or the lithium battery; it can cause injury or explosion.

Riding Risk and Liability

Riding is hazardous; use with care. Leitner assumes no liability for injury or damage.

More Safety Warnings

Ground Surface Conditions

Ensure the ground is even and free of obstacles; uneven surfaces can cause tipping.

Incline and Operation Caution

Ride carefully, maximum incline is 12 degrees. Use under supervision initially.

Navigating Tight Spaces

Keep arms and feet within the footrest when navigating in limited spaces.

Braking on Slopes

Never release brakes on inclines or declines; it can lead to uncontrolled rolling and injury.

Indoor vs. Outdoor Use

Wheelchair best for indoor use. Outdoors, use only in dry, clean, safe conditions.

Stairs and Escalators

Do not use on stairs, escalators, or conveyor belts. Use elevators instead.

Stationary Power Management

Always switch the wheelchair OFF when stationary to prevent accidental activation.

Pre-Ride Safety Checks

Perform a safety check before each ride, ensuring all parts are securely installed and tight.

Folding Safety Clamp Check

Ensure the folding safety clamp is locked to prevent folding while in use.

Brake Engagement

Ensure brakes are engaged (ON) before operating the wheelchair with the joystick.

Brake Effectiveness and Tightness

Check that brakes are effective and all nuts/bolts are tight. Wheelchair must not move with brakes on.

Front Wheel Spin Test

Verify front wheels spin freely and the axle rotates 360 degrees when lifted.

Joystick Functionality

Test joystick to ensure it stops the wheelchair when released. Check controls before occupying.

Armrest Locking Mechanism

Ensure armrests are locked with their safety clips on the outside.

Cable Clearance

Ensure cables do not touch the wheels during operation.

Battery Installation and Charge

Ensure batteries are safely installed and adequately charged before use.

Seat and Back-rest Attachment

Confirm back-rest, seat cushion, and foot-rest are securely attached.

Battery Care & Storage

Charging Frequency

Charge the battery after every ride. Lithium batteries can be charged anytime.

Storage of Discharged Batteries

Never store lithium batteries if fully discharged; this can cause damage.

Long-Term Battery Storage

Store batteries fully charged and recharge every two months to maintain capacity.

Lithium Battery Hazards

Lithium-ion batteries can leak, ignite, or burst. Handle with extreme care and keep away from fire.

Optimal Storage Environment

Store batteries in a clean, dry place away from sunlight, between 10-30°C (50-86°F).

Storage Material Restrictions

Do not store batteries with hazardous, corrosive, or flammable materials.

Heat and Fire Exposure

Never expose batteries to heat or fire. Store in a fire-proof environment.

Discharge Temperature Range

The operating temperature range for discharge is 5°C (41°F) to 50°C (122°F).

Charging Temperature Impact

Charging below 5°C (41°F) will reduce the battery's operational range.

Battery Handling Precautions

Do not disassemble, deform, or modify the battery. Avoid short-circuiting terminals.

Moisture and Water Exposure

Protect batteries from water, salt water, and moisture to prevent damage.

Physical Shock and Impact

Avoid dropping or subjecting batteries to strong shocks or impacts.

Monthly Battery Inspection

Inspect battery monthly for leakage, discoloration, cracks, damage, or corrosion.

Battery Leakage Response

In case of fluid leak, wash affected area with water and seek medical attention.

Child and Pet Safety

Store batteries out of reach of pets and children to prevent accidents.

Battery Capacity and Warranty

Battery capacity declines naturally. Warranty covers at least 80% capacity within 1 year.

Battery Handling Technique

Always handle batteries carefully with two hands to ensure secure grip.

Troubleshooting Battery Errors

If errors occur, stop use, consult manual, or contact customer service.

Battery Disposal

Dispose of batteries responsibly according to local environmental guidelines.

Assembly Instructions

Unpacking Precautions

Unpack the wheelchair carefully to avoid damaging any parts.

Pre-Assembly Checks

Damage During Transit

Check for transit damage upon arrival. Contact us immediately if any damage is found.

Missing Parts Reporting

Report any missing parts immediately for prompt replacement.

Activating and Releasing Brakes

Releasing the Brakes

Push the brake lever up to release the brake. Located at the back of each wheel.

Activating the Brakes

Push the brake lever down to activate the brake. Located at the back of each wheel.

Manual Pushing and Brake Safety

Manual Pushing After Brake Release

After releasing brakes, wheelchair can be pushed manually; occupant cannot operate it.

Folding Clamp Check Before Manual Push

Before manual pushing, ensure the folding safety clamp is locked to prevent folding.

Back-rest Stability for Pushing

Ensure the back-rest grip is stable for manual pushing. Back-rest must be installed safely.

Conditions for Brake Release

Release brakes only with occupant's consent, on flat and even surfaces.

Braking on Inclines/Declines

Never release brakes on inclines or declines to prevent uncontrolled rolling.

Manual Pushing Difficulty

Manual pushing may be harder due to motor drag. Use care.

Folding the Wheelchair

Seat Cushion Removal for Folding

Remove the seat cushion before folding the wheelchair as it may obstruct the process.

Releasing the Folding Safety Lock

Folding Safety Lock Importance

The folding safety lock must be locked when occupied to prevent accidental folding.

Unlocking the Folding Safety Lock

Unlock the safety lock by pulling the black lever towards you and upwards.

Folding Clamp Released Warning

Once the clamp is released, the wheelchair can be folded. Do not occupy if released.

Folding Procedure Details

Folding Procedure

Fold the wheelchair by grabbing the backrest and front frame, folding as indicated by arrows.

Folding Wire Management

Fold slowly, avoid over-stretching wires. Adjust tension if necessary.

Joystick Removal for Compact Folding

Remove the joystick if needed to further reduce the folded size.

Unfolding the Wheelchair

Securing the Frame During Unfolding

Insert the silver latch into the top bolt to lock the frame securely.

Engaging the Safety Clamp

Push the black lever away until the safety clamp locks the frame into place.

Post-Unfolding Frame Check

Verify the frame is safely locked after engaging the clamp before occupying.

Installing the Seat Cushion

Velcro Strap Security

Ensure all four Velcro straps under the seat cushion are securely fastened.

Back-rest to Seat Attachment

Attach the lower part of the back-rest to the Velcro on the seat's back.

Seat Cushion Attachment

Attach the seat cushion with the zip facing backward, ensuring it is secure.

Seat Cushion Cover Care

The seat cushion cover is removable and washable up to 80 degrees.

Installing the Backrest

Front View Back-rest Attachment

From the front, check the lower back-rest is attached to the seat's back.

Front Padding Attachment

Attach the front part of the backrest padding to the corresponding Velcro.

Rear View Back-rest Attachment

From the back, open straps (S) and attach back-rest to Velcro lines (V).

Securing the Backrest Tightly

Re-attach the horizontal straps tightly to securely fix the backrest in place.

Final Backrest Check

Final Back-rest Safety Check

Ensure the backrest is installed safely before operating the wheelchair.

Installing Joystick on Right Armrest

Aligning Joystick Console

Align the joystick console with the armrest opening and insert into the tube.

Securing the Joystick Console

Turn the knob (K) anti-clockwise to securely fasten the joystick console.

Joystick Cable Connection

Connecting Joystick Cable

Carefully connect the joystick cable pin to the armrest groove without using force.

Joystick Cable Pin Care

Avoid damaging joystick cable pins. If bent, carefully straighten them with forceps.

Warranty for Cable Pins

Damage to metal pins during installation is not covered by the manufacturer's warranty.

Cable Locking Mechanism

Move and turn the barrel to lock cables in place, preventing accidental disconnection.

Wire Slack Adjustment

Adjust wire slack so cables do not interfere with wheelchair operation.

Relocating Joystick to Left Armrest

Joystick Side Relocation Overview

Relocate joystick to the left armrest by removing the wire and installing the console.

Relocating Control Knob

Unscrew knob (K) from the right armrest and screw it into the left armrest socket.

Removing Cable Latch

Use a screwdriver to remove the screw holding the black cable latch (L) on the right armrest.

Joystick Cable Management (Left Armrest)

Joystick Cable Management

Manage the joystick cable by noting tie positions, removing old ties, and attaching new ones.

Cable Tie Removal

Carefully note cable tie positions, then remove them with a paper knife or scissors.

Attaching New Cable Ties

Attach the wire carefully to the left side using new cable ties.

Cable Slack for Folding

Ensure the cable has slack for folding; avoid tightness to prevent damage.

Cable Ground and Wheel Clearance

Ensure the cable does not touch any wheels or the ground during operation.

Assistance with Cable Management

Contact us or a mobility shop for assistance with cable management if needed.

Final Armrest and Cable Setup

Armrest Cover Transfer

Remove the black cover (C) from the left armrest and place it on the right armrest.

Installing Cable Latch on Left Armrest

Remove the screw and washer from the left armrest to install the cable latch.

Final Armrest and Joystick Check

Insert joystick, secure with knob, and check both armrests are safely installed.

First Fold Cable Check

Fold carefully the first time to ensure the cable is not stretched too much.

Adjusting Cable Tension

Adjust cable tension if stretched to ensure the wheelchair can be folded safely.

Removing and Installing Batteries

Power Off Before Battery Handling

Always switch the wheelchair power OFF before removing or installing batteries.

Removing the Battery

Push the release button with one hand and pull the battery with the other to remove.

Installing the Battery

Slide battery in fully until stable. Do not use force. Ensure it won't fall out.

Charging the Batteries

Charging After Each Use

Charge the battery after each use; this does not reduce battery life.

Battery Charging Time

Charging takes about 6 hours from empty. Less time if partially charged.

Performance Near Empty Battery

Top speed may be lower when the battery charge is low.

Battery Charging Procedures

Powering Off During Charging

It is recommended to switch the wheelchair OFF while charging the battery.

Disconnecting Charger

Disconnect the charger from the power supply and battery after charging is complete.

Charging Temperature Guidelines

Charge batteries within the temperature range of 10°C (50°F) to 30°C (86°F).

Charging Temperature Increase

Battery temperature may increase to approximately 50°C (122°F) during charging.

Overheating During Charging

Stop charging immediately if battery becomes unusually hot and contact customer service.

Charging Environment

Charge in a dry, well-ventilated area. Do not use containers that block ventilation.

Use Original Charger Only

Use only the original charger to prevent overheating, bursting, or ignition risks.

Charging Faults

If battery doesn't charge fully within 8 hours, disconnect and contact customer service.

Charger Safety

Keep the charger away from children and pets to prevent accidents.

Battery Charging Methods

Power Off for Battery Charging

Always switch the wheelchair power OFF before charging the batteries.

Charging Both Batteries

Connect the 3-prong connector to the joystick console and then to the power point.

Individual Battery Charging

Batteries can be charged individually using the small connector and then the power point.

Charger Heat Hazard

Charger may get very hot. Keep away from flammable materials to prevent fire.

Charger Status Indicators

Charger stops automatically when full. Red light indicates charging, green indicates full.

Checking Battery Charge Level

Checking Battery Level

Push the power button on top of the battery to check the charge level via LED lights.

LED Indicator Meaning

Four green lights and one red light indicate a full battery charge.

Interpreting Battery Charge Display

Three green lights and one red light indicate the battery is 4/5 full.

Joystick Console Functions

Battery Level Indicator

Bars on the display indicate the current battery charge level.

Joystick Control Operation

Push the joystick in desired directions to control the wheelchair's movement.

Increasing Top Speed

Press the '+' button to increase top speed, maximum is about 5 km/h.

Top Speed Display

The display shows the top speed level; more bars mean a higher speed.

Decreasing Top Speed

Press the '-' button to decrease top speed for better control in confined spaces.

Using the Joystick

Joystick Movement Directions

The joystick controls movement forward, backward, and turning in various combinations.

Joystick Release Behavior

Releasing the joystick stops the wheelchair and engages the brakes.

Gentle Joystick Control

Control the wheelchair with care, avoiding sharp joystick movements.

Proportional Joystick Control

Joystick control is proportional: slight movement for slow speed, full for max speed.

Initial Joystick Usage

Begin using the joystick at low speed levels and push gently for control.

Using the Safety Strap

Strap Choking Hazard Warning

WARNING: Straps can be a choking hazard if used incorrectly. Seek professional guidance.

Strap Length Adjustment

Use the latch to adjust strap length, approximately from 82cm to 144cm.

Closing the Strap

Push both strap ends together to close it securely.

Releasing the Strap

To release the strap, push in the indicated direction and pull both ends apart.

Flipping the Armrests

Power Off Before Armrest Adjustment

Always switch the wheelchair power OFF before unlocking or adjusting armrests.

Moving Wheelchair with Locked Armrests

Only move the wheelchair when the armrests are securely locked.

Unlocking Armrest Lever

To unlock, turn the lever anti-clockwise until it points upwards.

Armrest Flip Wire Check

When flipping the armrest with the joystick, ensure the wires are not damaged.

Armrest Adjustment Details

Flipping Armrest Upwards

Flip the armrest upwards by pushing it in the direction indicated by the red arrow.

Flipping Armrest Downwards

To flip the armrest down, reverse the steps and ensure it is locked safely.

Wheelchair Specifications

Weight and Dimensions

Specifications include weight (25/28kg), dimensions (101x58x93cm), and folded size.

Performance Specifications

Features include 5km/h top speed, 20km range, 250W motors, 12° climb, 85cm turn radius.

Battery and Capacity Specifications

Includes two 6Ah lithium batteries (12Ah total), 7hr charge time, 135kg weight capacity.

Wheel Specifications

Rear wheels are 12.5x2.25 inch, front wheels are 7x1.77 inch, both solid PU.

Storage Bag Details

Under-seat storage bag: 27x18x15cm, with zip and Velcro latches.

Comfort and Ergonomic Specs

Seat cushion 42x45cm, armrests 33x4.5cm. Seat-to-floor distance 46cm.

Footrest Specifications

Flip-up footrest with 6cm clearance. Dimensions: 17cm deep, 18cm wide (back), 33cm wide (front).

Warranty Information

1-year warranty for motor, batteries, controller. 2-year warranty for frame.

Post-Assembly Recommendations

Professional Initial Check and Servicing

Recommendations for professional checks after assembly and for regular servicing.

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