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We recommend careful reading of this guide in order to solve the most common
problems before referring to an authorised service centre.
The coffee is too cold when dispensed
The machine has not reached its operating
temperature yet.
Follow the instructions in the “Making an
Espresso” paragraph.
The lter holder has not been heated
adequately.
Follow the instructions in the paragraph
“Switch on the machine.”
The coffee is dispensed too quickly and without cream
The grind is too coarse. Grind the coffee more nely.
The quantity of coffee is insufcient. Increase the amount of coffee.
The coffee has not been pressed enough. Press coffee more rmly.
The coffee used is old or unsuitable. Replace the coffee.
The coffee is not dispensed or is only dispensed in drops
The grind is too ne. Grind the coffee more coarsely.
The amount of coffee is too much. Decrease the amount of coffee.
The coffee has been pressed too much. Press the coffee less.
The distribution group is clogged. Run a backush, see the “Cleaning and
Maintenance” section.
The LCC does not light up and the machine does not work
The plugs of the power cable are not inserted
correctly.
Insert the power cord plugs into their
respective sockets correctly.
The power cable is damaged. Contact the service centre.
The machine does not dispense steam
The hole at the end of the steam/hot water
wand is obstructed.
Free the hole with the aid of a needle.
The power is on, but the set temperature is not reached.
The circuit breaker is interrupted. Contact the service centre.
The LCC is not working. Contact the service centre.
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Solving the most common problems
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