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Troubleshooting
If your DVD player dose not seem to be functioning properly, check the items below before you contact a service center.
Symptom
Check
Power does not turn on
or suddenly turns off
Make sure the AC Power cord is securely plugged into an AC outlet.
Turn the power off and then back on.
Battery power does not turn on
or suddenly turns off
Check the battery is charged. If not, recharge it.if
Remote control does not work
Check the battery is inserted in the "+" and "-" directions properly.
The batteries may be dead. Replace them with new batteries.
Check that the signal transmission is at the remote control sensor on the
DVD player.
if
pointing directly
Check that the disc is a DVD, DVD-RW, VIDEO CD, or AUDIO CD.
Do not use a disc that has scratches or dirt.
Check that the label-side of the disc is facing up.
The pick-up lens of the DVD player may be dirty. Contact the service center for lens cleaning.
No picture
Disc does not play
Check if the LCD on/off switch is stuck, and cannot move freely when the top cover is open.
No video output from DVD
player
Check that the video or audio cable is securely connected.
Make sure the TV's video input is switched to DVD player.
Check if the video output from DVD player is set correctly
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