Chapter5.CRUservice
WhatisCRUandCRUservice
ACRU(customerreplaceableunit)isaservicepartthatcanbereplacedbythecustomerinordertofixa
computerproblem.TherearetwotypesofCRUs:
Self-serviceCRUsCustomersareresponsibleforremovingand
replacingCRUs.
Optional-serviceCRUsCustomersmayeitherreplaceCRUsontheirown
orrequestLenovooritsServiceProvidertodoit
forthem.
CRUserviceisaserviceprovidedbyLenovooritsServiceProvider.UnderCRUservice,Lenovoorits
ServiceProvidershipsCRUstothecustomer.Thecustomerisresponsibleforremovingandtheninstalling
CRUsaccordingtoinstructionsprovidedhereortheinstructionsaccompanyingtheCRUs.Thecustomer
mayberequiredtoreturnthedefectivepartthatisreplacedbythereplacement.Whenreturnisrequired:
•returninstructions,aprepaidreturnshippinglabel,andacontainerwillbeincludedwiththereplacement
CRU.
•thecustomermaybechargedforthereplacementCRUiftheServiceProviderdoesnotreceivethe
defectiveCRUwithinthirtydaysofthecustomer’sreceiptofthereplacementCRU.
Note:CRUserviceisnotavailableforallcountriesorregions.
CRUsforLenovoN42–20/N42–20T ouchChromebook
ThissectionlistsCRUsforLenovoN42–20/N42–20TouchChromebookandwhereyoucanfindinstructions
forreplacingtheCRUs.
CRUs
TypesPublicationcontaining
instructions
acpoweradapter
Self-serviceSafety,warranty,andsetupguide
Note:Safety,warranty,andsetupguideisaprintedpublicationaccompanyingyourChromebook.
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