Using the ThinkPad Setup program . . . . . . . 44
Configuring ThinkPad Setup . . . . . . . . 44
Changing the startup sequence . . . . . . . 45
Updating the UEFI BIOS. . . . . . . . . . 45
BIOS menu. . . . . . . . . . . . . . . 46
Using system management . . . . . . . . . . 55
Chapter 7. Troubleshooting
computer problems . . . . . . . . . . 57
General tips for preventing problems . . . . . . 57
Diagnosing problems . . . . . . . . . . . . 57
Troubleshooting . . . . . . . . . . . . . . 58
Computer stops responding . . . . . . . . 58
Spills on the keyboard . . . . . . . . . . 58
Error messages . . . . . . . . . . . . . 58
Beep errors. . . . . . . . . . . . . . . 60
Memory module problems . . . . . . . . . 61
Ethernet problems . . . . . . . . . . . . 62
Wireless-LAN problem . . . . . . . . . . 63
Bluetooth problem . . . . . . . . . . . . 63
ThinkPad pointing device problems . . . . . 63
Keyboard problems . . . . . . . . . . . 64
Computer screen problems . . . . . . . . 64
External monitor problems . . . . . . . . . 66
Audio problems . . . . . . . . . . . . . 67
Fingerprint reader problems . . . . . . . . 69
Battery problems . . . . . . . . . . . . 69
ac power adapter problem. . . . . . . . . 69
Power problems. . . . . . . . . . . . . 70
Power button problem . . . . . . . . . . 70
Boot problems . . . . . . . . . . . . . 70
Sleep and hibernation problems . . . . . . 70
Hard disk drive problems . . . . . . . . . 71
Solid-state drive problem . . . . . . . . . 72
Software problem . . . . . . . . . . . . 72
USB problem . . . . . . . . . . . . . . 72
Chapter 8. Recovery information . . . 73
Resetting your computer . . . . . . . . . . . 73
Using advanced startup options . . . . . . . . 73
Recovering your operating system if Windows 10 fails to
start . . . . . . . . . . . . . . . . . . . 73
Creating and using a recovery USB drive . . . . . 74
Chapter 9. Replacing devices . . . . . 75
Customer Replaceable Units. . . . . . . . . . 75
Static electricity prevention . . . . . . . . . . 75
Disabling the built-in battery . . . . . . . . . . 76
Replacing the microSD card . . . . . . . . . . 76
Replacing the keyboard . . . . . . . . . . . 78
Replacing the base cover assembly . . . . . . . 84
Replacing the memory module . . . . . . . . . 85
Replacing the hard disk drive . . . . . . . . . 86
Replacing the speaker assembly . . . . . . . . 89
Replacing the fingerprint reader . . . . . . . . 91
Replacing the M.2 solid-state drive . . . . . . . 94
Chapter 10. Getting support. . . . . . 101
Before you contact Lenovo . . . . . . . . . . 101
Getting help and service . . . . . . . . . . . 101
Lenovo Support Web site . . . . . . . . . 102
Calling Lenovo . . . . . . . . . . . . . 102
Purchasing additional services . . . . . . . . . 103
Appendix A. Regulatory
information . . . . . . . . . . . . . . . 105
Appendix B. WEEE and recycling
statements of countries and
regions . . . . . . . . . . . . . . . . . 111
Appendix C. Restriction of
Hazardous Substances (RoHS) Directive
of countries and regions . . . . . . . . 115
Appendix D. ENERGY STAR model
information . . . . . . . . . . . . . . . 119
Appendix E. Notices . . . . . . . . . . 121
Appendix F. Trademarks . . . . . . . 123
ii E580 User Guide
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