StrategyforreplacingFRUsforCTO,CMV,andGAV
Productdenition
DynamicCongureToOrder(CTO)
ThisprovidestheabilityforacustomertocongureaLenovosolutionfromaneSite,andhavethis
congurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabeland
eSupportwillloadtheseproductsasthe4-digitMTand3-digitmodel,wheremodel=“CTO”(Example:
1829-CTO).
CustomModelVariant(CMV)
ThisisauniquecongurationthathasbeennegotiatedbetweenLenovoandthecustomer.Aunique4-digit
MTand3-digitmodelisprovidedtothecustomertoplaceorders(Example:1829-W15).ACMVisaspecial
bidoffering.Therefore,itisNOTgenerallyannounced.
•TheMTMportionofthemachinelabelisthe4-digitMTand3-digitmodel,wheremodel=“CTO”
(Example:1829-CTO).ThePRODUCTIDportionofthemachinelabelisthe4-digitMTand3-digitCMV
model(Example:1829-W15).
•eSupportwillshowboththeCTOandCMVmachinetypemodels(Example:1829-CTOand1829-W15
willbefoundontheeSupportsite.)
GeneralAnnounceVariant(GAV)
Thisisastandardmodel(xedconguration).GAVsareannouncedandofferedtoallcustomers.TheMTM
portionofthemachinelabelisa4-digitMTand3-digitmodel,wheremodel=a“xedpartnumber”,not
“CTO”(Example:1829-F1U).Also,eSupportwilllisttheseproductsunderthesamexedmodelnumber.
FRUidenticationforCTO,CMV,andGAVproducts
UseLenovoeSupporttoidentifymajorFRUs,FRUpartnumbers,andFRUdescriptionsforCTO,CMV,and
GAVproductsatanMT-serialnumberlevel.ExamplesofmajorFRUsareharddiskdrive,systemboard,
liquidcrystaldisplay(LCD),andmemorymodule.AllCTOandCMVproductsareloadedunderthe4-digit
MTand3-digitmodel,wheremodel=“CTO”(example:1829-CTO).GAVsareloadedunderthe4-digitMT
and3-digitmodel,wheremodel=a“xedpartnumber”,not“CTO”(example:1829-F1U).
ToidentifythemajorFRUsforaproduct,dothefollowing:
1.Goto:
http://www.lenovo.com/support
2.ClickWarranty&Services.
3.ClickCheckWarrantyStatus.
4.OntheWarrantyStatusLookuppage,clickPartsLookup.
5.Typeyourmachinetypeandserialnumber,andthenclickSubmit.
eSupportalsocanbeusedtoviewthegeneralFRUlistforaproduct.
TogetthegeneralFRUlistforaproduct,dothefollowing:
1.Goto:
http://www.lenovo.com/support
2.ClickParts&Accessories.
3.Followtheinstructionsonthescreentoselectproduct.
Chapter2.Importantserviceinformation19