Lenovo ThinkSystem SR850 V2 - Page 257

Service Action:
1. Review PD Steps.
2. Clear RAID configuration using UEFI Setup (e.g. RAID utility in UEFI HII).
3. If problem persists, escalate to next level of support.
• FQXPMER0003I: RAID configuration cleared successfully
Severity: Info
User Action:
Information only; no action is required.
Service Action:
n/a
• FQXPMER0003M: Failed to erase internal storage drives
Severity: Error
User Action:
1. Ensure the proper connection of hard drives, backplane, and related cables.
2. Check if security function is enabled for the hard disk drives, if yes, disable that and retry the
operation.
3. Ensure device firmware is at the latest level.
4. Restart the system and retry the operation again.
5. If the problem persists, contact technical support.
Service Action:
1. Review PD Steps.
2. Remove the failed drives.
3. If problem persists, escalate to next level of support.
• FQXPMER0004I: Internal storage drives erased successfully
Severity: Info
User Action:
Information only; no action is required.
Service Action:
n/a
• FQXPMER0004M: Failed to clear system logs
Severity: Error
User Action:
1. Restart BMC via supported method and reboot the system.
2. Retry this operation again.
Chapter 4. XClarity Provisioning Manager events 253