Lenovo ThinkSystem SR850 V2 - Page 258

3. If the problem persists, contact technical support.
Service Action:
1. Review PD Steps.
2. Clear the XCC logs using XCC web interface.
3. Clear the RAID logs using vendor tool (e.g. RAID utility in UEFI HII).
4. If problem persists, escalate to next level of support.
• FQXPMER0005I: All system logs cleared successfully
Severity: Info
User Action:
Information only; no action is required.
Service Action:
n/a
• FQXPMER0005M: Failed to load UEFI factory default settings
Severity: Error
User Action:
1. Restart BMC via supported method and reboot the system.
2. Retry this operation again.
3. If the problem persists, contact technical support.
Service Action:
1. Review PD Steps.
2. Try to load the UEFI factory default settings from the UEFI Setup Utility.
3. If problem persists, escalate to next level of support.
• FQXPMER0006I: UEFI factory default settings loaded successfully
Severity: Info
User Action:
Information only; no action is required.
Service Action:
n/a
• FQXPMER0006M: Failed to load XCC factory default settings
Severity: Error
User Action:
1. Restart BMC via supported method and reboot the system.
2. Retry this operation again.
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ThinkSystem SR850 V2 System Events Service Guide