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• If the watch gets stained or contains any foreign materials, wipe it with a moistened,
soft bristle toothbrush.
Avoid certain cleaning substances and products.
• Do not use soap, cleaning agents, abrasive materials, or compressed air to clean your
watch.
• Skin irritation may be caused by soap, detergent, hand sanitizer, or cleaning agents
left on your watch.
• Do not clean the watch using ultrasonic waves or external heat sources.
Note: Moisture or the build-up of any substance on the back of your watch can cause
the device to charge slowly, or not at all. It may also cause inaccurate heart rate
measurements, and skin irritation.
Keep your watch dry
To help the watch run its best and prevent skin irritation, you'll need to keep your watch
nice and dry. Whenever it gets wet, dry it thoroughly with a clean, soft cloth. Also dry
the charging surface on the backside of your watch before attaching it to a charger or
wearing it.
Please also keep in mind:
• If you sweat for more than two hours while wearing your watch, be sure to wash your
band and your wrist using the directions above to avoid skin irritation.
• Prolonged rubbing and pressure may irritate the skin, so give your wrist a break by
removing the watch regularly.
• If your watch is exposed to any liquid other than fresh water (like salt water), rinse it
with fresh water immediately and dry it thoroughly with a clean, soft cloth.
• To minimize damage to your watch, avoid any direct contact with sunscreen or insect
repellent sprays. Remove your watch while applying these sprays.
Wear your watch properly
• For all-day wear when you’re not exercising, wear the device on your wrist
horizontally, a finger’s width below your wrist bone and lying flat, the same way you
would put on a watch.
• When exercising, wear the watch higher on your wrist. The blood flow in your arm
increases the further up you go, moving the watch up a couple of inches (about 2-3
finger widths above your wrist bone) can improve your heart rate signal.
• Do not wear your watch too tight. Wear it loose enough so that it can move back and
forth on your wrist. The watch should also be slightly tighter (snug but not
constricting) during exercise than during all-day wear. Lower the watch on your wrist
and loosen it after exercise.
Maintenance
• Regularly clean your wrist and the smart watch, especially after sweating during
exercise or being exposed to substances such as soap or detergent which may
adhere to the internal side of the watch.
• Do not wash the watch with household cleanser. Please use soapless detergent,
rinse thoroughly and wipe with a soft towel or napkin.
• While the watch is water resistant, wearing a wet band is not good for your skin.
• If your bands get wet—for example after sweating or showering—clean and dry them
thoroughly before putting them back on your wrist.
• Be sure your skin is dry before you put your bands back on.
• Do not bring your device into contact with any sharp objects, as this could cause
scratches and other damage.
• For light-colored arm bands, minimize direct contact with dark-colored clothing, as
color transfer can occur.