Trouble Shooting
Q: Pairing fails.
A:1) Put the earbuds back to the charging
case and earbuds are being charged.
2) Take the earbuds out of the case and
earbuds enter pairing mode.
3) Choose "T26" in your phone to pair.
If the pairing still fails, check the
following points:
● Make sure the earbuds and your
Bluetooth device are next to each other
or within 3 feet and there are no
obstacles between.
● There are no signal interference
nearby (check the "Connection is not
stable" part for signal interference
conditions).
● Try to reboot your Bluetooth device.
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