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Product Name PlasmaPro™ 400S-P Smart
Air Purifier
Model LAP-C401S-WUSR
For your own reference, we strongly recommend
that you record your order ID and date of
purchase.
Date of Purchase
Order ID
WARRANTY INFORMATION
Levoit Limited Product Warranty
Register your products at https://warranty.levoit.com/warranty
to stay up to date with important product information such as
product updates, limited warranties, usage and maintenance
recommendations, and notifications concerning safety
warnings or product recalls. Registration is not required to
claim your limited warranty.
Two (2) Year Limited Consumer Product Warranty
Arovast Corporation (“Arovast”) warrants that the product
shall be free from defects in material and workmanship for
a period of 2 years from the date of original purchase
(“Limited Warranty Period”), provided the product was used
in accordance with its use and care instructions (e.g., in the
intended environment and under normal circumstances).
Your Limited Warranty Benefits
During the Limited Warranty Period and subject to this
limited Warranty Policy, Arovast will, in its sole and
exclusive discretion, either (i) refund the purchase price
if the purchase was made directly from the online Levoit
store, (ii) repair any defects in material or workmanship,
(iii) replace the product with another product of equal or
greater value, or (iv) provide store credit in the amount of
the purchase price.
Who is Covered?
This limited warranty extends only to the original consumer
purchaser of the product and is not transferable to any
subsequent owner of the product, regardless of whether
the product transferred ownership during the specified
term of the limited warranty. The original consumer
purchaser must provide verification of the defect or
malfunction and proof of the date of purchase to claim the
Limited Warranty Benefits.
Be Aware of Unauthorized Dealers or Sellers
This limited warranty does not extend to products
purchased from unauthorized dealers or sellers. Arovast’s
limited warranty only extends to products purchased from
authorized dealers or sellers that are subject to Arovast’s
quality controls and have agreed to follow its quality
controls. Please be aware, products purchased from an
unauthorized website or dealer may be counterfeit, used,
defective, or may not be designed for use in your country.
You can protect yourself and your products by making sure
you only purchase from Arovast or its authorized dealers.
If you have any questions about a specific seller, or if
you think you may have purchased your product from an
unauthorized seller, please contact our Customer Support
Team via support@levoit.com.
What’s Not Covered?
• Normal wear and tear, including parts that might wear
out over time (e.g., batteries, filters, cleaning brush,
essential oil pads, etc.).
• If the proof-of-purchase has been altered in any way or
is made illegible.
• If the model number, serial number or production date
code on the product has been altered, removed or
made illegible.
• If the product has been modified from its original condition.
• If the product has not been used in accordance with
directions and instructions in the user manual.
• Damages caused by connecting peripherals,
additional equipment or accessories other than those
recommended in the user manual.
• Damages or defects caused by accident, abuse,
misuse, or improper or inadequate maintenance.
• Damages or defects caused by service or repair of the
product performed by an unauthorized service provider
or by anyone other than Arovast.
• Damages or defects occurring during commercial use,
rental use, or any use for which the product is not intended.
• If the unit has been damaged, including but not limited
to damage by animals, lightning, abnormal voltage,
fire, natural disaster, transportation, dishwasher, or
water (unless the user manual expressly states that the
product is dishwasher-safe).
• Incidental and consequential damages.
• Damages or defects exceeding the cost of the product.
Claiming Your Limited Warranty Service in 5 Simple Steps:
1. Make sure your product is within the specified
limited warranty period.
2. Make sure you have a copy of the invoice and order
ID or proof-of-purchase.
3. Make sure you have your product. DO NOT dispose
of your product before contacting us.
4. Contact our Customer Support Team via
support@levoit.com
5. Once our Customer Support Team has approved
your request, please return the product with a copy
of the invoice and order ID.
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