16
If your problem is not listed, please contact Customer Support (see page 19).
TROUBLESHOOTING (CONT.)
Problem Possible Solution
Poor air purification quality.
Tap to increase the fan speed.
Make sure no objects are blocking the sides or top of the
air purifier (the inlet or outlet).
Make sure the filter is removed from its packaging and
properly in place (see page 7).
Close doors and windows while using the air purifier.
If the room is larger than 219 ft² / 20 m², air purification will
take longer.
Replace the filter (see page 14).
is still on after replacing
the filter.
Reset the Check Filter Indicator (see page 13).
has not turned on within 8
months.
is a reminder for you to check the filter and will light up
based on how much the air purifier has been used
(see page 13). If you don’t use your air purifier often,
will take longer to turn on.
turned on before 6 months. is a reminder for you to check the filter and will light up
based on how much the air purifier has been used
(see page 13). If you run your air purifier frequently,
will turn on sooner.
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