Identifying the media path
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Clearing jams
JAM-A Tray, Rear(tray 2)
A JAM-A Tray, Rear message indicates the media is jammed in either tray 1 or tray 2. The affected tray is indicated by
the Tray x message. To clear a jam from the optional 530-sheet tray (Tray 2):
1 Pull the tray out. Remove the tray completely.
• For a misfeed of the media, the single piece of media is laying on top of the stack. Pull it straight out.
• For media jammed behind the tray area, locate the jam on the bottom surface of the support unit. You may
have to reach far under the printer to locate the jam. Pull the jam straight out.
2 Push the tray into the support unit.
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