Recycling............................................................................................................................................................. 69
Clearing jams............................................................................................... 71
Avoiding jams...................................................................................................................................................... 71
Identifying jam locations..................................................................................................................................72
Paper jam in trays.............................................................................................................................................. 73
Paper jam in the multipurpose feeder..........................................................................................................74
Paper jam in the standard bin........................................................................................................................ 75
Paper jam in door B.......................................................................................................................................... 76
Paper jam in the finisher bin........................................................................................................................... 79
Staple jam in door G.......................................................................................................................................... 81
Troubleshooting..........................................................................................84
Network connection problems...................................................................................................................... 84
Hardware options problems...........................................................................................................................86
Issues with supplies..........................................................................................................................................88
Paper feed problems........................................................................................................................................90
Printing problems.............................................................................................................................................. 94
Color quality problems.................................................................................................................................... 116
Contacting customer support........................................................................................................................119
Upgrading and migrating.........................................................................120
Hardware........................................................................................................................................................... 120
Software............................................................................................................................................................. 132
Firmware.............................................................................................................................................................133
Notices........................................................................................................135
Index........................................................................................................... 138
Contents 4