To Next PageTo Next PageHow to print documents with unavailable fonts on Lexmark C920 Printer?
If some documents do not print, it may be due to unavailable fonts. To resolve this, open the document in Adobe Acrobat, click the printer icon, and in the Print dialog box, check the 'Print as image' box, then click 'OK'.
Why do jobs not print on my Lexmark C920?
Several factors can prevent jobs from printing. The printer might not be ready to receive data; ensure that 'Ready' or 'Power Saver' is displayed. The output bin could be full, so remove the paper. The tray might be empty; load paper into the tray. You might be using the wrong printer driver or printing to a file. Also, the interface cable might be faulty or not securely connected; ensure you're using a recommended cable and that the connection is secure.
What to do if my Lexmark Printer frequently jams?
Frequent paper jams may occur if you are using paper that does not meet the printer specifications. Use recommended paper and other specialty media. Ensure that the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder. Make sure the guides in the selected tray are set to the appropriate position for the size paper loaded. High humidity may cause the paper to absorb moisture. Load paper from a fresh package and store paper in its original wrapper until you load it.
What to check if the paper tray does not raise or lower correctly on my Lexmark Printer?
Check the following: the printer is properly attached to the high capacity feeder, the printer is powered on, the power cord is plugged firmly into the back of the high capacity feeder, the power cord is plugged into an outlet, and the outlet has power.
What to do if Lexmark C920 Printer prints from the wrong tray?
If your printer is pulling from the wrong tray or using the wrong paper, ensure that the Paper Size and Paper Type specified in the printer driver match the paper size and type loaded in the tray.
Why rubber feed rollers do not turn to advance paper on Lexmark C920?
Check that the power cord is firmly plugged into the back of the high capacity feeder and into an outlet that has power.
How to resolve light lines or streaks on Lexmark C920 Printer?
To address light lines or streaks on the printed page from your Lexmark Printer, begin by cleaning the LEDs. Ensure the affected photodeveloper is completely installed. Try removing the affected toner cartridge and gently shaking it to redistribute the toner. If the issue continues, replace the affected toner cartridge or the photodevelopers. If the problem occurs only when printing black, replace just the black photodeveloper. If it occurs when printing colors, replace all three color photodevelopers and the transfer belt.
What to do if colored lines or streaks appear on Lexmark C920 Printer?
If you see colored lines, streaks, or smudges on the printed page, or if the print appears blurred or unclear when using your Lexmark Printer, replace the photodevelopers. If the problem occurs only when printing black, replace just the black photodeveloper and fuser coating roll. If it happens when printing one of the colors, replace all three color photodevelopers.
How to fix incorrect characters printing on my Lexmark C920?
If incorrect characters are printing, and you are using a parallel interface, ensure you are using an IEEE 1284-compliant parallel cable. If 'Ready Hex' appears on the display, the printer is in Hex Trace mode. Turn the printer off and back on to exit Hex Trace mode.
What to do if the Lexmark C920 operator panel display is blank?
If the operator panel display is blank or shows only diamonds, it could indicate a failed self-test. Turn the printer off, wait 10 seconds, and turn it back on. If the 'Performing Self Test' and 'Ready' messages do not appear, turn the printer off and call for service.
General
