Diagnostic information 2-43
5056-XXX
Maintenance analysis procedures (MAPS)
Map 1 - False Side Door Open message
Map 2 - False Close Front Door message
Map 3 - False Close Tray (x) Top Cover message
Stapler Missing The staple holder is missing. Place the staple holder in the stapler to
clear the message. Go to “Finisher service check” on page 2-54 to
check the no staple sensor.
Insert Hole Punch Box Install the hole punch box. The printer will automatically clear the
message. Go to “Finisher service check” on page 2-54 to check the
punch box detect sensor.
Insert Staple Cartridge The staple cartridge is either missing or installed incorrectly. Correctly
install the staple cartridge. Go to “Finisher service check” on
page 2-54 to check the staple cartridge set sensor.
210 Staple Jam Open the finisher stapler door, remove the paper from the accumulator,
and remove the staple jam. Go to “210 Staple jam service check” on
page 2-62.
Step Questions/actions Yes No
1 Close the side (turn guide) door. Does the message
reset?
Problem solved. Go to step 2.
2 Disconnect CN10 from the CK1 daughter card board.
While activating the door switch, is there continuity at
pins 1 and 2 of the connector?
Replace the
printer controller
board.
Replace the side
door (turn guide)
sensor assembly.
Step Questions/actions Yes No
1 Close the top unit and front cover. Does the message
reset?
Problem solved. Go to step 2.
2 Is the interlock switch actuator broken? Replace the front
door.
Go to step 3.
3 Is the actuator rod that activates the interlock switch on
power supply 2 damaged or broken?
Replace the
actuator rod.
Replace the
power supply 2.
Step Questions/actions Yes No
1 Remove the rear cover on the high-capacity feeder,
and observe LED 9 on the HCF card while actuating
the cover open micro-switch. Does the LED go on and
off while opening and closing the door?
Replace the HCF
card.
Replace the
cover open
micro-switch.
Message Solution
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