Diagnostic information 2-9
5056-XXX
910 - Drive Motor Error
911 - Paper Exit Motor Error
.90 90 Lxkfax
The 900 error occurred while the Lxkfax process was running.
.91 91 Faxcntl
The 900 error occurred while the Faxcntl process was running.
.92 92 Fax_Print
The 900 error occurred while the Fax_Print process was running.
.99 99 900
The 900 error occurred outside of a process context (for example, during kernel boot or
other kernel operation).
Step Questions/actions Yes No
1 Is CN18 on the printer controller board properly
connected?
Go to step 2. Connect CN18.
2
Are connectors CN1 and CN5 on the motor drive board
properly connected?
Go to step 3. Connect CN1
and CN5.
3
Is connector CN9 on the CK2 daughter board
connected properly?
Replace the
motor drive board
and go to step 4.
Connect CN9.
4
Did replacement of the motor drive board solve the
problem?
Problem solved. Replace the CK2
daughter board,
and go to step 5.
5
Did replacement of the CK2 daughter board solve the
problem?
Problem solved. Replace the
printer controller
board, and go to
step 6.
6
Did replacement of the controller board solve the
problem?
Problem solved. Replace all
supplies, and go
to step 7.
7
Did replacement of all supplies solve the problem? Problem solved. Replace the drive
motor.
Step Questions/actions Yes No
1 Is connector CN9 on the printhead controller board
securely connected?
Replace the face-
down unit, and go
to step 2.
Plug the
connector in
securely.
2
Did replacement of the paper exit motor solve the
problem?
Problem solved. Replace the
printhead
controller board.