Why are there white spots on prints from my Lexmark C910?
If your Lexmark Printer is producing white spots on the printed pages, firmly install the photodeveloper and the toner cartridge into the printer.
What to do if my Lexmark C910 Printer is printing blank pages?
If the page from your Lexmark Printer is blank, make sure the affected print unit is completely installed in the printer. If the problem persists, replace the affected toner cartridge.
How to fix light lines on printouts from Lexmark C910 Printer?
If light lines or streaks appear on the printed page from your Lexmark Printer, try cleaning the LEDs. Also, make sure the affected photodeveloper is completely installed in the printer. Remove the affected toner cartridge and gently shake it back and forth to distribute the toner evenly, then reinsert it. If the problem continues, replace the affected toner cartridge or the photodevelopers. If the problem only occurs when printing black, replace just the black photodeveloper. If the problem occurs when printing one of the colors, replace all three of the color photodevelopers and the transfer belt.
Why is toner sticking to the back of pages from my Lexmark Printer?
If toner adheres to the back of the page when using your Lexmark Printer, remove the fuser oil roll and wipe it with a dry, lint-free cloth, and clean the transfer belt.
How to resolve periodic dirt on printouts from Lexmark C910 Printer?
If you notice periodic dirt on pages printed from your Lexmark Printer, check for dirt or damage to the fuser hot, the fuser press roll, or the fuser oil roll OCR backup. Also, check for scratches on the surface and replace if necessary. Be sure the transfer belt is clean and not damaged and replace parts as necessary.
Why are colors missing when I print with my Lexmark C910?
If your Lexmark Printer is missing colors, ensure the toner cartridge and the PC drum unit are properly seated, and that the contacts on the print unit are clean. Also, be sure the print unit is installed in the correct position. Run a print test. If the issue continues, switch the toner cartridge with another color and run a test print. If the new color prints, replace the failing toner cartridge. If the problem persists, check the connector on the high voltage unit. Replace the high voltage unit if the problem remains. If the problem remains, replace the printhead and EPROM. If the problem remains, replace the printhead controller board. If the problem remains, replace the high voltage unit. If the problem remains, replace the transfer belt unit.
How do I fix sub-frame issues with black print on my Lexmark C910?
If you're having issues with the sub-frame and black print on your Lexmark Printer, replace the right sub-frame contacts.
How to troubleshoot Belt Unit problems on a Lexmark C910?
If you're encountering issues with the Belt Unit on your Lexmark Printer, check the transfer belt unit for scratches or nicks. Be sure there is no toner buildup on the belt. Replace the belt unit if it is damaged.
What to do if my Lexmark C910 Printer is printing with moist paper?
If you suspect moist paper is causing issues with your Lexmark Printer, be sure the printer is not in a damp environment and the paper is not curled or wavy due to moisture. If necessary inform the customer about correct storage.
How do I troubleshoot the LED Printhead on a Lexmark C910 Printer?
If you are experiencing issues with the LED Printhead on your Lexmark Printer, be sure the LED printhead cable is securely connected to the printhead controller board and LED printhead assembly. If the problem remains, replace the LED printhead.
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