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Contacting Lexmark customer
service on the Web
Technical support and information is available on the Web at www.lexmark.com. You can look for
solutions to your printing problems using the Lexmark Technical Library, FAQs, and the Lexmark
Knowledge Base. You can also contact the Customer Support Center (CSC) by e-mail.
When you contact the Lexmark CSC, describe the problem you are experiencing, the message on the
display, and the troubleshooting steps you have already taken to find a solution.
You need your printer model type and serial number. Refer to the label on the back of the printer near
the power cord for this information.
Note: The serial number is also listed on the menu settings page you can print from the
Utilities Menu. See Printing the menu settings page for more information.
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