Diagnostic information 2-55
5056-XXX
Marks on paper service check
If you have evenly spaced marks on the paper, measure the distance between the marks, and locate the
symptom in the following table. Check the assembly for dirt or damage and clean as necessary. Run a test print
to verify the problem has been corrected. The indicated assemblies are replaced by the customer at prescribed
intervals.
If you remove the transfer belt, do not turn it upside down. Toner will fall from the waste toner box onto the
transfer sheets and roller(s) inside the belt. This causes lower transfer efficiency and washed out colors.
Operator panel service check
Distance between marks FRU / supply item
27 mm Absorption/charge roller (transfer roller)
31.5 mm Photodeveloper charge roller
45.1 mm Supply roller (toner cartridge)
46.9 mm Upper registration roller
46.9 mm Lower registration roller
47.5 mm Developer roller (toner cartridge)
64.5 mm OCR (oil coating roller)
94.2 mm Photodeveloper drum
139.2 mm Fuser upper roller
140 mm Fuser lower roller
824.5 mm Transfer belt
Fuser part locations From paper center (mm)
Thermistor hot roll -6
Thermistor BUR 0
TCO hot roll 66
TCO BUR 101
Detact fingers hot roll 113.5/75/37.5/0/-37.5/-75/-113.5
Detact fingers BUR 134/90/45/0/-45/-90/-134
Exit rollers 96/37.5/-37.5/-96
Star rollers 127/60/15/-15/-60/-127
FRU Action
1 • Operator panel
• Operator panel cable
• RIP board. Ensure code
is at the latest level.
Run both the LCD Hardware Test and the Button Test in Diagnostic
Mode.
Be sure the operator panel cable connections are securely
connected on the RIP board and operator panel.