3-36 Service Manual
5056-XXX
Check Area E
This message indicates a paper jam in the top, middle, or bottom optional drawer paper path area. To clear
area E:
Note: If you have a high-capacity feeder, pull it away from the printer.
1. Open the jam access door on the top optional drawer.
2. Remove the jam.
3. Close the jam access door.
4. Open the jam access door on the middle drawer.
5. Remove the jam.
6. Close the door.
7. Open the jam access door on the bottom drawer.
8. Remove the jam.
9. Close the door.
10. Press Go.
If the paper jam message continues, clear any paper from the paper path.
Check Area F
1. Pull the high capacity feeder away from the printer.
2. Open the jam access door on the top optional drawer.
3. Remove any jam.
4. Close the jam access door.
5. Slide the high-capacity feeder until it locks to the docking frame.
When the feeder is in the correct position, you hear a click.
6. Press Go.
If the paper jam message continues, check and clear all paper from the paper path.
250 Paper Jam
1.
Slowly pull the jam out of the multipurpose feeder.
Note: If you are feeding banner paper, do not pull the paper out; instead, begin with step 2.
If the paper will not come out, proceed with step 2. If it does, go to step 10.
2. Open the front door.
3. Rotate the top cover locking lever to the left.
4. Place both hands on the lifting points and squeeze the right top cover latch.
5. Lift the cover.
Warning: Do not use pointed objects to remove the paper. They may damage the transfer belt.
6. Remove the paper on the transfer belt.
7. Place both hands on the top cover.
8. Press down firmly until the top cover clicks.
9. Rotate the top cover locking lever to the right.
If you cannot rotate the locking lever, the cover is not fully closed.
10. Close the front door.
11. Press Go.
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