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Lexmark C920 - Service Manual

Lexmark C920
370 pages
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Lexmark
C920
Color Laser Printer
5056-XXX
Table of contents
Start diagnostics
Safety and notices
Trademarks
•Index
Lexmark and Lexmark with diamond design are
trademarks of Lexmark International, Inc., registered
in the United States and/or other countries.

Table of Contents

Other manuals for Lexmark C920

Questions and Answers

  • S
    Stephanie HuangSep 23, 2025
    Why does toner adhere to the back of pages from my Lexmark Printer?
    • J
      Jennifer GilesSep 23, 2025
      If toner adheres to the back of the page from your Lexmark Printer, remove the fuser oil roll, wipe it with a dry, lint-free cloth, and clean the transfer belt.
  • D
    Donna LeonAug 31, 2025
    Why does the toner smear or rub off the page on my Lexmark C920?
    • A
      alexis91Aug 31, 2025
      To resolve toner smearing or rubbing off the page with your Lexmark Printer, ensure you're using recommended paper or media and that you've selected the correct Paper Weight setting. Also, verify that the top cover is completely closed and both sides are snapped shut. If the issue persists, you might need to replace the fuser.
  • J
    Julie WattsAug 25, 2025
    Why do jobs not print on my Lexmark C920?
    • C
      Christopher HaynesAug 25, 2025
      Several factors can prevent jobs from printing. The printer might not be ready to receive data; ensure that 'Ready' or 'Power Saver' is displayed. The output bin could be full, so remove the paper. The tray might be empty; load paper into the tray. You might be using the wrong printer driver or printing to a file. Also, the interface cable might be faulty or not securely connected; ensure you're using a recommended cable and that the connection is secure.
  • S
    Sylvia HernandezAug 25, 2025
    What to do if my Lexmark Printer frequently jams?
    • R
      Ronald CoxAug 26, 2025
      Frequent paper jams may occur if you are using paper that does not meet the printer specifications. Use recommended paper and other specialty media. Ensure that the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder. Make sure the guides in the selected tray are set to the appropriate position for the size paper loaded. High humidity may cause the paper to absorb moisture. Load paper from a fresh package and store paper in its original wrapper until you load it.
  • M
    Mark FarrellAug 26, 2025
    What to do if held jobs do not print on my Lexmark C920 Printer?
    • Z
      zholderAug 26, 2025
      If held jobs do not print, a formatting error may have occurred, or the printer has received invalid data. You can try to print the job (only part of the job may print) or delete the job.
  • R
    Robert JacksonAug 26, 2025
    What to do if my Lexmark C920 Printer prints blank pages?
    • A
      Amber MunozAug 27, 2025
      If blank pages are feeding into the output bin, an incorrect media type may be loaded in the tray being printed from. Load the correct type of media for your print job, or change the Paper Type setting to match the type of media loaded.
  • J
    Jeremy HorneAug 27, 2025
    How to resolve a blank page issue on Lexmark C920 Printer?
    • J
      Jeffrey KimAug 27, 2025
      If your Lexmark Printer is producing blank pages, ensure the affected print unit is completely installed in the printer. If the problem persists, try replacing the affected toner cartridge.
  • D
    Donald PittsAug 27, 2025
    Why is my Lexmark C920 printing blank pages?
    • D
      Deborah BlackAug 27, 2025
      If the page from your Lexmark Printer is blank, ensure the affected print unit is completely installed. If the issue persists, replace the affected toner cartridge.
  • S
    Stephanie WhiteAug 27, 2025
    What to do if the Paper Jam message remains on my Lexmark Printer after removing the jammed paper?
    • R
      Robert DiazAug 27, 2025
      If the Paper Jam message persists after removing the jammed paper, it indicates that the entire paper path wasn't cleared. Make sure to remove any remaining paper from the entire paper path.
  • D
    Daniel Hart DDSAug 28, 2025
    Why does my Lexmark Printer print incorrect characters?
    • K
      Kent HudsonAug 28, 2025
      Incorrect characters may print due to an incompatible parallel cable. If using a parallel interface, use an IEEE 1284-compliant cable. Also, check if the printer is in Hex Trace mode; if 'Ready Hex' appears on the display, turn the printer off and back on to exit Hex Trace mode.

Lexmark C920 Specifications

General IconGeneral
BrandLexmark
ModelC920
CategoryPrinter
LanguageEnglish

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