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Lexmark C920 - Service Manual

Lexmark C920
370 pages
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Lexmark
C920
Color Laser Printer
5056-XXX
Table of contents
Start diagnostics
Safety and notices
Trademarks
•Index
Lexmark and Lexmark with diamond design are
trademarks of Lexmark International, Inc., registered
in the United States and/or other countries.

Table of Contents

Other manuals for Lexmark C920

Questions and Answers

  • G
    Gregory WilsonAug 28, 2025
    What to do if the Lexmark C920 operator panel display is blank?
    • A
      Anna DeanAug 28, 2025
      If the operator panel display is blank or shows only diamonds, it could indicate a failed self-test. Turn the printer off, wait 10 seconds, and turn it back on. If the 'Performing Self Test' and 'Ready' messages do not appear, turn the printer off and call for service.
  • J
    jboyleAug 29, 2025
    How to resolve consistent misfeeds or jams in Lexmark Printer feeder?
    • B
      Brittney HodgeAug 29, 2025
      To address consistent misfeeds or jams, flex the paper and turn the print media over. Also, ensure the feeder is properly installed, paper is loaded correctly and is not damaged, paper meets specifications, and guides are positioned correctly for the paper size selected.
  • R
    Randy RhodesAug 29, 2025
    Why are blank pages feeding into the output bin of my Lexmark C920 Printer?
    • B
      Brian SmithAug 29, 2025
      Blank pages may feed if an incorrect media type is loaded in the tray. Load the correct type media for your print job, or change the Paper Type setting to match the type of media loaded.
  • C
    Candice SolomonAug 29, 2025
    What to do if the Paper Jam message remains after removing the jammed paper from my Lexmark C920 Printer?
    • K
      kroweAug 30, 2025
      If the Paper Jam message persists after removing the jammed paper, ensure you have cleared paper from the entire paper path. Then, press the appropriate button to resume printing.
  • A
    awilliamsAug 30, 2025
    How to fix some documents not printing from my Lexmark C920 Printer?
    • S
      sherylchristianAug 30, 2025
      If some documents do not print, it may be because they contain unavailable fonts. Open the document in Adobe Acrobat, click the printer icon, check the 'Print as image' box in the Print dialog box, and then click OK.
  • G
    Grace FlynnAug 30, 2025
    How to fix color fades with fuzzy edges on Lexmark Printer?
    • H
      haneybrandiAug 31, 2025
      To address color fading with fuzzy, poorly defined edges on your Lexmark Printer: * Print a Menu Settings page to check supply levels. If a toner cartridge is at 10% or less, shaking it might help. * Remove cartridges and photodevelopers, then clean the LEDs with a lint-free, dry cloth to remove any stray toner. * Remove the supplies and ensure the LEDs can move upward freely. * Consider that debris in the contact blocks may be causing the fading. * Ensure the absorption roll/charge roll on the belt is securely seated. * Print the quality pages in Diagnostics Mode (under Print Test, Print Quality Pages) to identify the problematic color.
  • C
    Christopher BrownAug 25, 2025
    Why my Lexmark C920 jobs do not print?
    • R
      rachelloveAug 25, 2025
      Several factors can prevent print jobs from processing. Ensure that 'Ready' or 'Power Saver' is displayed before printing. Clear a full output bin or load paper into an empty tray. Verify that you're using the correct printer driver, especially if using a USB port with older Windows versions. Also, check your network configuration if you're using a MarkNet N8000 series internal print server and ensure you're using a recommended and securely connected interface cable.
  • C
    Christopher AyalaAug 31, 2025
    How to fix light print or voids on Lexmark C920 Printer?
    • S
      shanepowersSep 1, 2025
      If the print from your Lexmark Printer is too light, or printed images or characters have voids, ensure you're using recommended paper or media from a new package. Check that you've selected the correct Paper Weight setting. Make sure the affected print unit is completely installed. You can also try setting print darkness to 4 from the Color Menu, cleaning the printhead LEDs, or gently shaking the toner cartridge to distribute the toner evenly. If these steps don't work, consider replacing the affected toner cartridge or the photodevelopers.
  • D
    Deanna BaileySep 1, 2025
    How to resolve light lines or streaks on Lexmark C920 Printer?
    • J
      Jeremy JordanSep 1, 2025
      To address light lines or streaks on the printed page from your Lexmark Printer, begin by cleaning the LEDs. Ensure the affected photodeveloper is completely installed. Try removing the affected toner cartridge and gently shaking it to redistribute the toner. If the issue continues, replace the affected toner cartridge or the photodevelopers. If the problem occurs only when printing black, replace just the black photodeveloper. If it occurs when printing colors, replace all three color photodevelopers and the transfer belt.
  • S
    Stephanie ZamoraSep 1, 2025
    What to do if colored lines or streaks appear on Lexmark C920 Printer?
    • J
      Joshua BennettSep 2, 2025
      If you see colored lines, streaks, or smudges on the printed page, or if the print appears blurred or unclear when using your Lexmark Printer, replace the photodevelopers. If the problem occurs only when printing black, replace just the black photodeveloper and fuser coating roll. If it happens when printing one of the colors, replace all three color photodevelopers.

Lexmark C920 Specifications

General IconGeneral
BrandLexmark
ModelC920
CategoryPrinter
LanguageEnglish

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