Action Yes No
Step 4
a Disable the Page Protect feature.
From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Page Protect
> O
b Resend the print job.
Did the job print?
The problem is
solved.
Go to step 5.
Step 5
a Check if the cable connections to the printer and print server
are secure. For more information, see the setup documentation
that came with the printer.
b Resend the print job.
Did the job print?
The problem is
solved.
Go to step 6.
Step 6
Install additional printer memory, and then resend the print job.
Did the job print?
The problem is
solved.
Contact
customer
support.
Repeating defects appear on prints
Troubleshooting 166