Lexmark CX921 User Manual

Action Yes No
Step 7
a Make sure that the printer is not overheating.
Notes:
• Allow the printer to cool down after a long print job.
• Observe the recommended ambient temperature for the
printer. For more information, see
“Selecting a location
for the printer” on page 11.
b Print the document.
Is the printer printing slow?
Contact
customer
support.
The problem is
solved.
Print jobs do not print
Action Yes No
Step 1
a From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
a Check if the printer is on.
b Resolve any error messages that appear on the display.
c Print the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Step 3
a Check if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 4.
Step 4
a Turn o the printer, wait for about 10 seconds, and then turn on
the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 5.
Troubleshooting 234

Lexmark CX921 Specifications

General

Maximum Print Resolution	1200 x 1200 dpi
Duplex Printing	Yes
Scan Technology	CIS
ADF Capacity	100 sheets
Standard Output Capacity	500 sheets
Standard Memory	4096 MB
Hard Drive	500 GB
Functions	Print, Copy, Scan, Fax
Copy Resolution	600 x 600 dpi
Scan Resolution	600 x 600 dpi
Operating System Compatibility	Windows, Mac, Linux
Display	Touchscreen
Display Size	10 inch
Scan Type	Flatbed, ADF
Network Connectivity	Ethernet, USB
Mobile Printing	Mopria
Fax Resolution	300 x 300 dpi