Lexmark CX921 User Manual

Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Print the document.
Does toner easily rub o?
Go to step 2. The problem is
solved.
Step 2
a Check if the paper weight is supported.
Note: If paper weight is not supported, then load a supported
one.
b Print the document.
Does toner easily rub o?
Go to step 3. The problem is
solved.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Does toner easily rub
o?
Contact
customer
support.
The problem is
solved.
Uneven print density
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Troubleshooting 248

Lexmark CX921 Specifications

General

Maximum Print Resolution	1200 x 1200 dpi
Duplex Printing	Yes
Scan Technology	CIS
ADF Capacity	100 sheets
Standard Output Capacity	500 sheets
Standard Memory	4096 MB
Hard Drive	500 GB
Functions	Print, Copy, Scan, Fax
Copy Resolution	600 x 600 dpi
Scan Resolution	600 x 600 dpi
Operating System Compatibility	Windows, Mac, Linux
Display	Touchscreen
Display Size	10 inch
Scan Type	Flatbed, ADF
Network Connectivity	Ethernet, USB
Mobile Printing	Mopria
Fax Resolution	300 x 300 dpi