Lexmark CX921 User Manual

Action Yes No
a Using the Print Quality Test Pages, measure the distance
between the repeating defects on the aected color page.
b Check if the repeating defects match any of the following
measurements:
Imaging kit
• 94.20 mm (3.71 in.)
• 29.80 mm (1.17 in.)
• 23.20 mm (0.91 in.)
Developer unit
• 43.90 mm (1.73 in.)
• 45.50 mm (1.79 in.)
Transfer module
• 37.70 mm (1.48 in.)
• 78.50 mm (3.09 in.)
• 55 mm (2.17 in.)
Fuser
• 79.80 mm (3.14 in.)
• 94.30 mm (3.71 in.)
Do the repeating defects match any of the measurements?
Take note of the
distance, and then
contact
customer
support.
Take note of the
distance, and then
contact
customer
support.
The printer is not responding
Action Yes No
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
The problem is
solved.
Go to step 2.
Step 2
Check if the electrical outlet is turned o by a switch or breaker.
Is the electrical outlet turned o by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Troubleshooting 253

Lexmark CX921 Specifications

General

Maximum Print Resolution	1200 x 1200 dpi
Duplex Printing	Yes
Scan Technology	CIS
ADF Capacity	100 sheets
Standard Output Capacity	500 sheets
Standard Memory	4096 MB
Hard Drive	500 GB
Functions	Print, Copy, Scan, Fax
Copy Resolution	600 x 600 dpi
Scan Resolution	600 x 600 dpi
Operating System Compatibility	Windows, Mac, Linux
Display	Touchscreen
Display Size	10 inch
Scan Type	Flatbed, ADF
Network Connectivity	Ethernet, USB
Mobile Printing	Mopria
Fax Resolution	300 x 300 dpi