Lexmark MB2338 Service Manual

Repeating defects check
Note: Before performing this print quality check, go to the control panel home screen and navigate to
Settings > Troubleshooting > Print Quality Test Pages, and then perform the Initial print quality check. See
“Initial print quality check” on page 31.
Actions Yes No
Step 1
Using the Print Quality Test Pages, check if the distance between
the repeating defects is equal to any of the following:
• 97 mm (3.82 in.)
• 47 mm (1.85 in.)
• 38 mm (1.5 in.)
Does the distance between the repeating defects match any of the
measurements?
Go to step 2. Go to step 3.
Step 2
Replace the imaging unit.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check if the distance between repeating defects is equal to 3.15
inches (85 mm).
Does the distance between repeating defects equal to 3.15 inches
(85 mm)?
Go to step 4. Contact the next
level of support.
Step 4
Replace the fuser. See
“Fuser removal” on page 275.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Replace the transfer roller. See
“Transfer roller removal” on
page 250.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
7017-2xx, -4xx, -6xx
Diagnostics and troubleshooting
50

Lexmark MB2338 Specifications

General

Print Technology	Monochrome Laser
Print Resolution	1200 x 1200 dpi
Scan Technology	CIS
Scan Resolution	Up to 600 x 600 dpi
Fax Capability	Yes
Fax Speed	33.6 Kbps
Print Speed	38 ppm
Copy Speed	Up to 23 cpm
Standard Connectivity	USB, Ethernet
Monthly Duty Cycle	50000 pages
Processor Speed	1 GHz
Paper Input Capacity	250 sheets
Paper Output Capacity	150 pages
Media Sizes Supported	A4, A5, A6, Letter
Scan Type	Flatbed, ADF
Supported Operating Systems	Windows, Mac OS, Linux