Lexmark MS610dn Service Manual

243 paper jam messages
Error code Description Action
243.01 Paper over tray 3 pass through sensor on warmup. Go to
“Option tray jam service check” on
page 108.
243.02 Input sensor detected late feed during a pick retry
from tray 3.
Go to
“Option tray jam service check” on
page 108.
243.03 Tray 3 pass through sensor never became
covered when feeding a sheet from an option
below.
Go to
“Option tray jam service check” on
page 108.
243.05 Option tray 3 pass through sensor never became
uncovered when feeding a sheet from an option
below.
Go to
“Option tray jam service check” on
page 108.
243.06 Failed to feed from tray. Paper present sensing
supported and indicates media still in tray.
Go to
“24x.06 service check” on page 102.
243.07 Option tray 3 pass through sensor never became
uncovered when feeding a sheet from an option
below.
Go to
“Option tray jam service check” on
page 108.
243.09 Tray 3 pick motor lost encoder. Go to
“Option tray jam service check” on
page 108.
243.11 Autocomp Pick / Lift Motor - Encoder never
detected in tray 3.
Go to
“Option tray jam service check” on
page 108.
243.12 Motor ramp up error in tray 3. Go to
“Option tray jam service check” on
page 108.
243.14 Sheets flushed from paper path either due to feed
error or cartridge error.
Go to
“Option tray jam service check” on
page 108.
243.15 One or more trays located above the source tray
3 has been pulled.
Go to
“Option tray jam service check” on
page 108.
243.16 The engine timed out waiting for the tray 3 to
report 'ready' before the 1st pick attempt.
Go to
“Option tray jam service check” on
page 108.
243.17 Page was not properly picked from tray 3. Have
not exhausted all pick retry attempts as there are
sheets committed to the paper path from below.
Go to
“Option tray jam service check” on
page 108.
243.19 Tray 3 fail to feed error. Detected while trying to
pick a sheet, and that leading edge was not
detected by tray sensor.
Go to
“Option tray jam service check” on
page 108.
243.20 Took too long to ramp up dc feed motor in tray 3. Go to
“Option tray jam service check” on
page 108.
243.21 Pick motor stall in tray 3. Go to
“Option tray jam service check” on
page 108.
243.22 Tray 3 pick motor underspeed. Go to
“Option tray jam service check” on
page 108.
243.24 DC Feed autocompensator stalled on the last pick
attempt in tray 3.
Go to
“Option tray jam service check” on
page 108.
4514-6xx
Diagnostics and troubleshooting
105

Lexmark MS610dn Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	6.5 s
Print speed (black, normal quality, A4/US Letter)	47 ppm
Duplex print speed (black, normal quality, A4/US Letter)	20 ppm
Security algorithms	802.1x RADIUS, EAP-TLS, EAP-TTLS, LEAP, MD5, PEAP
Supported network protocols (IPv4)	TCP/IP
Printing colors	Black
Country of origin	China
Maximum duty cycle	100000 pages per month
Recommended duty cycle	3000 - 16000 pages per month
Number of print cartridges	1
Page description languages	Microsoft XPS, PCL 5e, PCL 6, PDF 1.7, PostScript 3, PPDS
Maximum internal memory	1280 MB
Sound power level (standby)	15 dB
Sound pressure level (printing)	55 dB
Sound pressure level (duplex printing)	54 dB
Total input capacity	650 sheets
Total output capacity	250 sheets
Maximum input capacity	2300 sheets
Total number of input trays	2
Maximum number of input trays	5
Envelopes sizes	7 3/4, 9, 10, DL
Maximum print size	216 x 356 mm
Paper tray media types	Card stock, Envelopes, Labels, Plain paper, Transparencies
Paper tray media weight	60 - 120 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Standard interfaces	USB 2.0
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Other operating systems supported	Novell NetWare 5.x, Novell NetWare 6.x, Novell Open Enterprise Server
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Windows operating systems supported	Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Power consumption (off)	0.5 W
Power consumption (printing)	640 W
Power consumption (PowerSave)	5 W
Energy Star Typical Electricity Consumption (TEC)	2.6 kWh/week
Package weight	17600 g
Depth (imperial)	15 \
Width (imperial)	15.7 \
Height (imperial)	12.1 \
Networking features	Gigabit Ethernet
Networking standards	IEEE 802.1x, IEEE 802.3, IEEE 802.3ab, IEEE 802.3u
Authentication method	LPR/LPD, FTP, TFTP, IPP 1.0/1.1/2.0
Compatible operating systems	SUSE Linux Enterprise Server 10, 11\\r SUSE Linux Enterprise Desktop 10, 11\\r Red Flag Linux Desktop 6.0\\r Linpus Linux Desktop 9.6\\r Debian GNU/Linux 5.0, 6.0\\r Red Hat Enterprise Linux WS 4.0, 5.0, 6.0\\r Ubuntu 11.04, 11.10, 12.04\\r openSUSE 11.3, 11.4, 12.1\\r PCLinuxOS 2011.9\\r Mint 9, 10, 11, 12\\r Fedora 14, 15\\r Sun Solaris SPARC 9, 10\\r HP-UX 11.11, 11.23, 11.31\\r Sun Solaris x86 10, 11\\r IBM AIX 5.3, 6.1, 7.1
Compliance industry standards	IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
Sustainability certificates	ENERGY STAR
Display	LCD
Certification	Blue Angel (RAL-UZ-122), CAN/CSA-C22.2 60950-1, CSA E60825-1, ICES-003 Class B, BSMI Class B, CNS 13438, VCCI Class B, US FDA, FCC Class B, UL 60950-1, IEC 320-1, EN/IEC 60320-1, CE Class B, CB IEC 60950-1, EN 62311, EN 60950-1, EN/IEC 61000-3, EN 55022 Class B, EN 55024, EN/IEC 60825-1, GS (TÜV), SEMKO, UL AR, CS, TÜV Rh, SMA C-tick mark Class B, CCC Class B, CISPIR 22 Class B, EK Mark, N Mark, ECMA-370, TED
Product color	Black, White
Operating altitude	0 - 2896 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %

Weight and Dimensions

Depth	381 mm
Width	398.7 mm
Height	307.3 mm
Dimensions (WxDxH)	399 x 382 x 306 mm