Lexmark MS622 User Guide

Action Yes No
Step 4
a Check if the internal option is available in the print driver.
Note: If necessary, manually add the internal option in the
print driver to make it available for print jobs. For more
information, see
“Adding available options in the print driver”
on page 169.
b Resend the print job.
Does the internal option operate correctly?
The problem is
solved.
Contact
customer
support.
Parallel or serial interface card does not operate correctly
Action Yes No
Step 1
Print a menu settings page, and then check if the parallel or serial
interface card appears in the Installed Features list.
Is the parallel or serial interface card listed in the Installed Features
list?
Go to step 3. Go to step 2.
Step 2
Remove, and then install the parallel or serial interface card.
For more information, see
“Installing an internal solutions port” on
page 161.
Does the parallel or serial interface card operate correctly?
The problem is
solved.
Go to step 3.
Step 3
Check the connection between the cable and the parallel or serial
interface card.
Does the parallel or serial interface card operate correctly?
The problem is
solved.
Contact
customer
support.
Troubleshooting 119

Lexmark MS622 Specifications

General

Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 175, 000 pages
Print Technology	Laser
Input Capacity	Up to 650 sheets
Output Capacity	250 pages
Processor Speed	1 GHz
Memory	512 MB
Connectivity	USB, Ethernet, Optional Wireless
Recommended Monthly Page Volume	2, 000 - 20, 000 pages
Media Sizes Supported	A4, A5, A6, Legal, Letter, Executive
Supported Operating Systems	Windows, macOS, Linux
Duplex Printing	Standard