= Supported
X = Not supported
Printer model
Message Status code Return string
MS710, MS711,
MS810, MS811, MS812
MX710, MX711
MX810, MX811,
MX812
Intervention
Required -
Defective Cartridge
40409
Defective
black
cartridge
[31.xx]
XXX
Intervention
Required -
Missing or Defective
Cartridge
40409
Missing or
defective
black
cartridge
[31.xx]
XXX
Intervention
Required -
Toner Cartridge
Missing
40410
Missing cyan
cartridge
and/or cyan
imaging unit
[30.xx]
XXX
Intervention
Required -
Toner Cartridge
Missing
40410
Cyan toner
cartridge
missing
[30.xx]
XXX
Intervention
Required -
Defective Cartridge
40410
Defective
cyan
cartridge
[31.xx]
XXX
Intervention
Required -
Missing or Defective
Cartridge
40410
Missing or
defective
cyan
cartridge
[31.xx]
XXX
Intervention
Required -
Toner Cartridge
Missing
40411
Missing
magenta
cartridge
and/or
magenta
imaging unit
[30.xx]
XXX
Intervention
Required -
Toner Cartridge
Missing
40411
Magenta toner
cartridge
missing
[30.xx]
XXX
Intervention
Required -
Defective Cartridge
40411
Defective
magenta
cartridge
[31.xx]
XXX
Intervention
Required -
Missing or Defective
Cartridge
40411
Missing or
defective
magenta
cartridge
[31.xx]
XXX
1
This message applies only to two‑line printer models.
2
This message contains a subset of letters CMYK, where CMYK denotes cyan, magenta, yellow, and black cartridges, respectively.
Appendix B: PJL support 73