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Lexmark
All in One Printer
MX417
Service Manual
Page 457 (Assembly 12: Maintenance Kits)
Lexmark MX417 - Assembly 12: Maintenance Kits
510 pages
Manual
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Assembly 12: Maintenance kits
Asm-index
P/N
Units/mach
Units/FRU
Description
R
emoval procedure
NS
40X9146
1
1
Maintenan
ce kit, 100 V
N/A
NS
40X9135
1
1
Mainten
ance kit, 110 V
N/A
NS
40X9136
1
1
Mainten
ance kit, 220 V
N/A
7015
Par
t
s
c
at
a
l
o
g
457
456
458
Table of Contents
Main Page
Product Information
2
Edition Notice
2
October
2
Table of Contents
3
Notices, Conventions, and Safety Information
15
Laser Notice
15
Conventions
18
Safety Information
18
General Caution Statements
24
Change History
25
General Information
33
Media Guidelines
33
Paper Guidelines
33
Using Recycled Paper and Other Office Papers
36
Using Specialty Media
36
Supported Paper Sizes, Types, and Weights
38
Data Security Notice
41
Tools Required for Service
41
Diagnostics and Troubleshooting
43
Troubleshooting Overview
43
Performing the Initial Troubleshooting Check
43
Power-On Reset (POR) Sequence
44
Using Safe Mode
44
Fixing Print Quality Issues
45
Initial Print Quality Check
46
Gray Background or Toner Fog Check
46
Blank Pages Check
49
Print Is too Dark Check
55
Print Is too Light Check
57
Paper Curl Check
59
Folded or Wrinkled Paper Check
61
Solid Black Pages Check
62
Repeating Defects Check
65
Skewed Print Check
66
Streaked Vertical Lines Appear on Prints Check
68
Horizontal Light Bands Check
69
Vertical Light Bands Check
71
Vertical Dark Bands Check
72
Vertical Dark Streaks with Print Missing Check
73
White Streaks and Voided Areas Check
75
Fine Lines Are Not Printed Correctly (Specifically Chinese Characters) Check
78
Clipped Pages or Images Check
79
Compressed Images Appear on Prints Check
81
Incorrect Margins on Prints Check
82
Toner Rubs off Check
83
Toner Specks Appear on Prints Check
84
Paper Jams
86
Avoiding Jams
86
Understanding Jam Messages and Locations
87
[X]-Page Jam, Open Front Door. [20Y.XX]
88
[X]-Page Jam, Clear Standard Bin. [20Y.XX]
91
[X]-Page Jam, Open Rear Door. [20Y.XX]
91
[X]-Page Jam, Remove Tray 1 to Clear Duplex. [23Y.XX]
93
[X]-Page Jam, Open Tray [X]. [24Y.XX]
94
[X]-Page Jam, Open Tray [X]. [24Y.XX]
95
[X]-Page Jam, Clear Manual Feeder. [25Y.XX]
96
[X]-Page Jam, Open Automatic Feeder Top Cover. [28Y.XX]
97
200 Paper Jams
98
201 Paper Jams
103
Paper Jams
104
23Y Paper Jams
106
241 Paper Jams
107
242-244 Paper Jams
112
25Y Paper Jams
119
28Y Paper Jams
120
29Y Paper Jams
123
Understanding Printer Messages
125
Cartridge Low [88.Xy]
125
Cartridge Nearly Low [88.Xy]
125
Cartridge very Low, [X] Estimated Pages Remain [88.Xy]
125
Change [Paper Source] to [Custom String] Load [Paper Orientation]
125
Change [Paper Source] to [Custom Type Name] Load [Orientation]
126
Change [Paper Source] to [Paper Size] Load [Orientation]
126
Change [Paper Source] to [Paper Type] [Paper Size] Load [Orientation]
126
Close Flatbed Cover and Load Originals if Restarting Job [2Yy.XX]
126
Close Door
126
Configuration Change, some Held Jobs Were Not Restored [57]
127
Complex Page, some Data May Not Have Printed [39]
127
Defective Flash Detected [51]
127
Disk Must be Formatted for Use in this Device
127
Error Reading USB Drive. Remove USB
127
Error Reading USB Hub. Remove Hub
127
Fax Partition Inoperative. Contact System Administrator
128
Fax Server 'To Format' Not Set Up. Contact System Administrator
128
Fax Station Name Not Set Up. Contact System Administrator
128
Fax Station Number Not Set Up. Contact System Administrator
128
Imaging Unit Low [84.Xy]
128
Imaging Unit Nearly Low [84.Xy]
128
Imaging Unit very Low, [X] Estimated Pages Remain [84.Xy]
129
Incorrect Paper Size, Open [Paper Source] [34]
129
Insufficient Memory, some Held Jobs Were Deleted [37]
129
Insufficient Memory, some Held Jobs will Not be Restored [37]
129
Insufficient Memory for Flash Memory Defragment Operation [37]
129
Insufficient Memory to Collate Job [37]
130
Insufficient Memory to Support Resource Save Feature [35]
130
Load Manual Feeder with [Custom String] [Paper Orientation]
130
Load Manual Feeder with [Custom Type Name] [Paper Orientation]
130
Load Manual Feeder with [Paper Size] [Paper Orientation]
130
Load Manual Feeder with [Paper Type] [Paper Size] [Paper Orientation]
131
Load [Paper Source] with [Custom String] [Paper Orientation]
131
Load [Paper Source] with [Custom Type Name] [Paper Orientation]
131
Load [Paper Source] with [Paper Size] [Paper Orientation]
132
Load [Paper Source] with [Paper Type] [Paper Size] [Paper Orientation]
132
Maintenance Kit Low [80.Xy]
132
Maintenance Kit Nearly Low [80.Xy]
132
Maintenance Kit very Low, [X] Estimated Pages Remain [80.Xy]
132
Memory Full [38]
133
Memory Full, Cannot Print Faxes
133
Memory Full, Cannot Send Faxes
133
Network [X] Software Error [54]
133
No Analog Phone Line Connected to Modem, Fax Is Disabled
133
Non-Lexmark [Supply Type], See User's Guide [33.Xy]
133
Not Enough Free Space in Flash Memory for Resources [52]
134
Printer Had to Restart. Last Job May be Incomplete
134
Reinstall Defective or Unresponsive Cartridge [31.Xy]
134
Reinstall Missing or Unresponsive Cartridge [31.Xy]
135
Remove Paper from Standard Output bin
135
Replace All Originals if Restarting Job
135
Replace Cartridge, 0 Estimated Pages Remain [88.Xy]
135
Replace Cartridge, Printer Region Mismatch [42.Xy]
135
Replace Defective Imaging Unit [31.Xy]
136
Replace Jammed Originals if Restarting Job
136
Replace Imaging Unit, 0 Estimated Pages Remain [84.Xy]
136
Replace Maintenance Kit, 0 Estimated Pages Remain [80.Xy]
137
Reinstall Missing or Unresponsive Imaging Unit [31.Xy]
137
Replace Unsupported Cartridge [32.Xy]
137
Replace Unsupported Imaging Unit [32.Xy]
137
Restore Held Jobs
137
Scanner Automatic Feeder Cover Open
137
Scanner Disabled by Admin [840.01]
138
Scanner Disabled. Contact System Administrator if Problem Persists. [840.02]
138
Scanner Jam, Remove All Originals from the Scanner [2Yy.XX]
138
Scanner Jam, Remove Jammed Originals from the Scanner [2Yy.XX]
138
Serial Option [X] Error [54]
138
SMTP Server Not Set Up. Contact System Administrator
138
Some Held Jobs Were Not Restored
138
Standard Network Software Error [54]
139
Standard USB Port Disabled [56]
139
Supply Needed to Complete Job
139
Too Many Flash Options Installed [58]
139
Too Many Trays Attached [58]
139
Unformatted Flash Detected [53]
140
Weblink Server Not Set Up. Contact System Administrator
140
User Attendance Messages
140
User Attendance Messages (0-99.99)
140
Unresponsive Toner Cartridge Service Check
143
Unsupported Toner Cartridge Service Check
143
Printer/Cartridge Mismatch Service Check
144
Unsupported Imaging Unit Service Check
144
Imaging Unit Smart Chip Contact Service Check
145
Toner Smart Chip Compatibility Service Check
145
Imaging Chip Compatibility Service Check
146
Media Size Mismatch Service Check
146
Supplies Mismatch Service Check
147
Flash Full Service Check
148
Maintenance Kit Service Check
148
Insufficient Memory Service Check
148
Imaging Unit Low Service Check
149
Toner Cartridge Low Service Check
149
Printer Hardware Errors
150
111 Errors
150
121 Errors
154
126 Errors
156
132 Errors
157
133 Errors
158
140 Errors
159
146 Errors
160
Errors
162
Procedure before Starting the 9Yy Service Checks
163
900 Errors
165
912 Errors
170
94Y Errors
170
959 Errors
173
96Y Errors
174
97Y Errors
175
98Y Errors
176
99Y Errors
177
Adf/Scanner Hardware Errors
178
8Yy Error Messages
178
Scanner Disabled Error Service Check
179
Scanner Carriage Failure Service Check
180
ADF Service Check
181
Scanner Configuration Error Service Check
182
Scan/Fax/Copy Symptoms
182
Black or Blank Page Copy Service Check
183
CCD Service Check
184
Flatbed Motor Service Check
184
Flatbed Home Position Service Check
185
ADF Rattling Noise Service Check
186
Flatbed Legal Scan Service Check
186
ADF Streak Service Check
187
ADF Feed Errors Service Check
187
ADF Duplex Failure Service Check
188
Modem/Fax Card Service Check
189
Blank Spaces on Incoming Fax Service Check
190
Stretched Words on Incoming Fax Service Check
190
Fax Reception Service Check
191
Fax Transmission Service Check
192
Fax Error Log Codes
195
Escalating a Fax Issue to Second-Level Support
198
Input Option Hardware Errors
200
321-344 Errors
200
Other Symptoms
204
Base Printer Symptoms
204
Dead Machine Service Check
205
Controller Board Service Check
206
Control Panel Service Check
207
Control Panel Button Service Check
208
USB Print Service Check
209
Front Door Not Closed Service Check
210
Network Service Check
211
Service Menus
215
Understanding the Control Panel and Menus
215
Using the Printer Control Panel
215
Understanding the Colors of the Sleep Button and Indicator Lights
216
Understanding the Home Screen
217
Using the Touch-Screen Buttons
218
Menus List
219
Diagnostics Menu
220
Entering the Diagnostics Menu
220
Registration
220
Scanner Calibration
221
Print Tests
222
Print Quality Pages
222
Hardware Tests
223
Duplex Tests
225
Input Tray Tests
227
Output bin Tests
228
Base Sensor Test
229
Device Tests
229
Printer Setup
230
Ep Setup
232
Reports
234
Event Log
234
Scanner Tests
235
Exit Diags
239
Configuration Menu
240
Entering the Configuration Menu
240
Reset ADF Maintenance Kit Counter
240
Maintenance Counter Value
240
Reset Maintenance Counter
240
Print Quality Pages
241
Reports
241
Panel Menus
241
PPDS Emulation
242
Download Emuls
242
Safe Mode
242
Factory Defaults
242
Energy Conserve
243
Fax Low Power Support
243
Min Copy Memory
243
Num Pad Job Assist
243
Format Fax Storage
244
ADF Edge Erase
244
Flatbed Edge Erase
244
Scanner Manual Registration
244
Disable Scanner
246
Paper Prompts
246
Envelope Prompts
246
Action for Prompts
247
Jobs on Disk
247
Disk Encryption
248
Wipe All Settings
248
Font Density
248
Font Sharpening
248
Reduced Curl
248
Require Standby
249
A5 Loading
249
UI Automation
249
LES Applications
250
Key Repeat Initial Delay
250
Key Repeat Rate
250
Clear Supply Usage History
250
Clear Custom Status
251
USB Speed
251
Automatically Display Error Screens
251
USB Pnp
251
Restore Factory Defaults
252
Entering Invalid Engine Mode
252
Entering Recovery Mode
253
Accessing the Network SE Menu
253
Service Engineer Menu
253
Accessing the Service Engineer (SE) Menu
253
Service Engineer (SE) Menu
253
Fax Service Engineer (SE) Menu
254
Parts Removal
255
Removal Precautions
255
Data Security Notice
255
Handling ESD-Sensitive Parts
255
Controller Board/Control Panel Replacement
256
Restoring the Printer Configuration after Replacing the Controller Board
257
Restoring Solutions, Licenses, and Configuration Settings
259
Updating the Printer Firmware
260
Backing up Esf Solutions and Settings
261
Ribbon Cable Connectors
262
Zero Insertion Force (ZIF) Connectors
262
Horizontal Top Contact Connector
263
Horizontal Bottom Contact Connector
266
Vertical Mount Contact Connector
269
Horizontal Sliding Contact Connector
272
Low Insertion Force (LIF) Connector
275
Printhead Assembly Adjustments
276
Removal Procedures
279
Left Side Removals
279
Left Cover Removal
279
Main Drive Gearbox Removal
281
MPF Solenoid Removal
283
MPF Gearbox Removal
285
Reverse Solenoid Removal
288
ACM Clutch Removal (MX310, MX410)
289
Cartridge Gearbox Removal
291
Duplex Gear Assembly Removal
292
Right Side Removals
294
Right Cover Removal
294
Memory Access Door Removal
297
Tray Present Sensor Removal
297
Cooling Fan Removal
298
Controller Board Removal
299
Controller Board Shield Removal
301
Upper Shield Removal
303
Toner Cartridge Smart Chip Contact Removal
303
Modem Removal
305
Front Removals
307
Left Front Mount Removal
307
Right Front Mount Removal
307
Transfer Roll Removal
309
Cartridge Plunger Removal
310
Name Plate Cover Removal
312
Front bin Cover Removal
314
Control Panel Assembly Removal
315
UICC Removal
318
UICC (MX310) Removal
318
UICC Shield Removal
319
USB Cable Bracket Removal
320
Speaker Removal
320
Control Panel Cover Removal
321
Display Removal (MX410, Mx51X)
322
Display (MX310) Removal
324
Light Tube Removal
324
Keypad Assembly Removal
326
MPF Tray Removal
326
MPF Pick Roller Cover Removal
329
MPF Pick Roller Removal
329
Bail Removal
330
Jam Access Cover Removal
331
Front Access Cover Removal
332
Front Door Sensor Removal
334
Front Input Guide Removal
334
Separator Pad Removal
336
Bottom Removals
339
Power Supply Removal
339
Power Supply Shield Removal
340
Duplex Removal
341
Duplex Sensor and Input Sensor Removal
342
Duplex Sensor and Input Sensor (MX310, MX410) Removal
345
Index Sensor Removal
346
Media Present Sensor Removal
347
Toner Density Sensor Removal
349
Trailing Edge Sensor Removal
350
Trailing Edge Sensor (MX310, MX410) Removal
351
Media Present Sensor Flag Removal
355
ACM Assembly Removal
359
ACM Assembly (MX310, MX410) Removal
361
Pick/Lift Motor Gearbox Removal
365
Tray Guide Removal
366
Rear Side Removals
368
Dust Cover Removal
368
Rear Exit Door Removal
369
Rear Cover Removal
370
Bin Full Sensor Removal
370
Redrive Assembly Removal
372
Redrive Shaft Removal
373
Fuser Removal
375
Top Side Removals
377
Top Cover Assembly Removal
377
Bin Extender Removal
378
Laser Scanning Unit (LSU) Removal
379
Adf/Scanner Removals
382
ADF Separator Pad Removal
382
ADF Separator Roll Removal
384
Flatbed Cushion Removal
385
Scanner Front Cover Removal
386
Scanner Rear Cover Removal
387
ADF Input Tray Removal
387
ADF Unit Removal
388
Scanner Assembly Removal
390
ADF Top Cover Assembly Removal
393
ADF Cable Removal
395
USB Cable Removal
395
USB Wireless Cable Removal
396
ADF Hinge Removal
398
Flatbed Assembly Removal
398
Control Panel Ribbon Cable Removal
398
Speaker Cable Removal
399
Cave Light Cable Removal
401
Restraint Pad Removal
402
250/550-Sheet Option Tray Removals
403
Pick Roller Removal
403
Separator Roll Assembly Removal
404
ACM Assembly Removal
406
Component Locations
409
Exterior Locations
409
Front View
409
Rear View
410
Connectors
411
Controller Board
411
Power Supply
417
Maintenance
419
Inspection Guide
419
Scheduled Maintenance
420
Maintenance Kits
420
Resetting the Maintenance Counter
420
Lubrication Specification
421
Cleaning the Printer
421
Cleaning the Scanner Glass
422
Cleaning the Printhead Lenses
423
Parts Catalog
424
Legend
424
Assembly 1: Covers
425
Assembly 2: Imaging
427
Assembly 3: Control Panel (Mx41X, Mx51X, XM1140, and XM1145)
431
Assembly 4: Control Panel (Mx31X)
433
Assembly 5: Electronics 1 (Mx31X, Mx41X, and XM1140)
435
Assembly 6: Electronics 1 (Mx51X and XM1145)
439
Assembly 7: Electronics 2 (Mx31X, Mx41X, and XM1140)
443
Assembly 8: Electronics 2 (Mx51X and XM1145)
445
Assembly 9: Frame (Mx31X, Mx41X, and XM1140)
447
Assembly 10: Frame (Mx51X and XM1145)
452
Assembly 11: Option Trays
455
Assembly 12: Maintenance Kits
457
Assembly 13: Power Cords
459
Assembly 14: Miscellaneous
461
Printer Specifications
463
Electrical Specifications
463
Operating Clearances
463
Acoustics
463
Operating Environment
464
Scanner Specifications
465
Fax Specifications
466
Enabling the Security Reset Jumper
466
Options and Features
469
Available Internal Options
469
Media Handling Options
469
Theory of Operation
471
POR Sequence
471
Printer Control
471
Paper Path Information
471
Input Tray
471
Multipurpose Feeder (MPF)
472
Simplex Printing
472
Duplex Printing
473
Media Handling Components
474
Main Drive Gearbox
474
Autocompensator Mechanism (ACM)
474
Key Components
475
Sensors
475
Other Key Components
476
Electrophotographic Process (EP Process)
478
ADF Theory
481
ADF Theory of Operation
481
Acronyms
485
Index
487
Part Number Index
497
Part Name Index
503
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