DECREASE THE TRANSMISSION OF THE FAX MODEM
The modem of the printer can transmit data at 33,600 bps. This is the maximum speed at which the printer can send
and receive faxes. It is not necessary, however, to set the modem to its fastest transmission capability. The speed of
the modem of the receiving fax machine must match or be greater than the speed at which you are sending your
fax. Otherwise, your fax will not be received.
1 From the home screen, navigate to Max Send Speed:
> Fax Setup > Dialing and Sending > Max Send Speed
2 Select a sending speed, and then touch Accept.
ENABLE ERROR CORRECTION
Errors and blurs may appear in the faxed document if there is too much noise on the line. When a fax has too many
errors, the fax may be rejected by the receiving fax machine.
1 From the home screen, navigate to Error Correction:
> Fax Setup > Dialing and Sending > Error Correction
2 Check to see if error correction is set to On.
If it is not set to On, touch ON, and then touch Accept.
ENABLE AUTOMATIC FAX CONVERSION
If the receiving fax machine does not support color fax, then this option automatically converts the outgoing color
fax to black and white. It also automatically reduces the resolution of the fax to a resolution that the receiving machine
can support.
1 From the home screen, navigate to Auto Fax Convert:
> Fax Setup > Dialing and Sending > Auto Fax Convert
2 Check to see if automatic fax conversion is set to On.
If it is not set to On, touch ON, and then touch Accept.
Cannot send e-mail
C
HECK YOUR E-MAIL CONFIGURATION SETTINGS
Make sure you have correctly completed the e-mail setup and successfully configured an SMTP server. For more
information on setting up the e-mail function of your printer, see the E-mailing chapter of the printer User's Guide.
CHECK YOUR NETWORK CONNECTION
Make sure the printer is connected to an Ethernet or wireless network. Your network must be connected to the
Internet for the printer to communicate with the SMTP server.
MAKE SURE TO ENTER A VALID RECIPIENT E-MAIL ADDRESS
Tips and troubleshooting
26
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