Tips for sending faxes .......................................................................................................................................18
Before you troubleshoot SmartSolutions................................................................................................18
Smartsolutions and printer network setup troubleshooting..................................................................19
Printer cannot connect to the network ............................................................................................................19
Printer cannot connect to the Internet ............................................................................................................21
Cannot launch SmartSolutions ......................................................................................................................... 22
Computer cannot detect printer.......................................................................................................................22
Cannot add printer ........................................................................................................................................... 24
Invalid or no confirmation code shown............................................................................................................24
Enabling Java in your browser ..........................................................................................................................24
Solutions troubleshooting.......................................................................................................................25
Solutions do not show in the printer ................................................................................................................25
Cannot send a fax .............................................................................................................................................25
Cannot send e-mail ...........................................................................................................................................26
Cannot display photos ......................................................................................................................................27
Cannot display RSS feeds ..................................................................................................................................27
Cannot display Google Calendar.......................................................................................................................28
Incorrect or no data from Cartridge Finder ......................................................................................................28
Printer solutions not updated...........................................................................................................................28
Index..........................................................................................................41
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